Job Description

The Data Centre Co-ordinator is responsible for the efficient maintenance, installation and coordination of all cabling within the Data Centre. The Data Centre Co-ordinator is responsible for all client Smart Hand requirements.

OBJECTIVES

Main function of the Job



Data Centre Management

Comply to working methods ensuring all SLA and MSA's are achieved Management of data centre cabling infrastructure to provide a cost effective and concurrently maintainable system supporting 99.99% uptime

Compliance

Maintain compliance in accordance to all relative policies and procedures Meet agreed inter-departmental OLA (Operational Level Agreement) H&S monitoring and corrective action to meet statutory compliance, SLAs and good business practice

Critical System Management

Ensure applicable planned and corrective maintenance is managed in accordance to ensure customer MSA's and SLA's are achieved Task finalisation and report accurately, as per agreed format, quality and within the agreed timelines

Data Centre Ethics

Ensure compliance is maintained incorporating industry best practices Ensure data centre facilities standards are enforced and maintained Ensure data centre cleaning standards are enforced and maintained

Skill Requirements

Good technical abilities Effective communication skills, active listener - ability to understand requirements Proactive problem solver, perform rapid and accurate assessments Ability to work independently, as well as being a positive team player Self-motivated Conducts self professionally, exhibits elevated levels of tolerance and patience Responsible for continued learning and self-development Quick response to potentially critical situations Trouble shoot systems and components to identify root causes of failures Implement corrective actions promptly to mitigate the negative effects of system changes Good Microsoft Office skills

Qualifications and Experience

Minimum 5 years relevant cabling experience preferable * Good knowledge on Data Centre environments and critical infrastructure systems preferable