Cx Product Designer

Sandton, Johannesburg, South Africa

Job Description


Who are we?

Sanlam Fintech is a newly established digital first business within the Sanlam Group on a mission to democratize financial advice and solutions for everyone across the African continent. We exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the gap in generational wealth. Our culture us that of agility and constant deployment, we believe in learning fast, learning cheap and learning forward. Our aim is to provide a work environment where knowledge workers can accelerate the development of their ideas and bring innovation to market, at the same time provide compelling career and development proposition that will enable them to realize their dreams.

What will you do?

The Product Designer will play an active part in CX multi-disciplinary teams to deliver design in production from initial UX wireframing, to high fidelity screen specifications. Acting as a connection between the CX strategy and CX design teams, this role is vital in defining and guiding key strategic aims and business requirements with the end goal of translating these into designs that meet both business goals and customer expectations.

Key responsibilities:

  • Interpreting briefs research insights, business requirements, and understanding of technical limitations to inform the creation of product design specifications
  • Navigating and finding design solutions to challenges related to business rules, technical infrastructure, access to data, system performance and customer behaviour to ensure the best possible definition of feature or service interaction
  • Making use of, and providing constant input to the betterment of the Sanlam Design System
  • Completion of design tasks within time or resource constraints
What will make you successful in this role

Our ideal candidate has:
  • A Bachelor's degree, 3 yr diploma, or equivalent qualification in Design or related field.
  • 3 - 5 years experience in:
  • Product Design (UX & UI) across varied users, business problems, and devices.
  • Designing products and services for Financial Services institutions
Required Knowledge
  • User-centered design processes and practices to develop new products and services.
  • Interaction models, flows and wireframes.
  • Rapid prototyping methods, ranging from paper sketching to digital prototypes.
  • Design Systems, and associated components libraries in creating high fidelity screen specifications
  • Experience maps, user journeys and service blueprints.
  • Understanding of areas of specialization within the greater design landscape, including but not limited to Design Research, Visual Design, and Content Design.
  • High dexterity in speed and quality with the tools of your trade.
  • Knowledge of and curiosity about technology and its impact on design solutions.
Required Skills:
  • Design Research
  • Information Architecture
  • Journeymapping
  • Wireframing
  • UI Screen Specification
  • Proficient in using the following software:
  • Figma
  • Maze
  • Microsoft Office suite
  • Agile tools (Azure or Jira )
Build a successful career with us

We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

Sanlam

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Job Detail

  • Job Id
    JD1263271
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Sandton, Johannesburg, South Africa
  • Education
    Not mentioned