Job Description

JOB DESCRIPTION:

• Anti-Smuggling enforcement operations
• Client Relationship management
• Risk Minimisation & Compliance Enforcement
• Reporting
• Stakeholder Engagement
• Business Process Management/ Re-engineering (BPM)
• Tools and Assets Management

SKILLS:

• Data Analytics
• Communication
• Computer literacy (MS Word and Excel)
• Interpersonal
• Report Writing (ability to present concise credible reports)
• Planning
• Problem solving
• Time management
• Driving licence with 4X4 knowledge and heavy duty (including driving off roads)
• Networking
• Intelligence and investigation

KNOWLEDGE:

• Customs processes and procedures
• Customs and Excise Act, VAT Act and Regulations
• POCA and Anti-Monney Laundering Acts
• WCO tools and Instruments
• ERS Compliance Strategy and Business Model and ERS Policies
• Digital Literacy

BEHAVIOURS/ATTRIBUTES:

• Confident in conflict situations
• Ability to remain calm under pressure, sometimes in conflict situations
• Attention to detail
• Confidentiality
• Customer focused
• Passionate
• Self-motivated
• Adaptability to work in challenging environments
• Flexibility (work in long hours in unfavorable conditions)
• Integrity and ethical
• Assertive with a natural positive authority
• Presentable and service minded (committed to the ERS)
• Team player

QUALIFICATIONS:
Minimum:

• Bachelor's degree in law, business, commerce and/or Investigation and Intelligence

Advantageous:

• Higher certificate in Intelligence and Investigations and/or
• Certificate in Data Analytics and/or information System

WORK EXPERIENCE:
Minimum:

• 3 years' experience in Customs and Excise, enforcement and/or security operations

Advantageous:

• 2 years' experience in Intelligence and Investigations

Skills Required