Job Description

When it comes to putting people first, we're number 1.
The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2025.
Role Purpose/Business Unit:
The main purpose of the role is to coordinate and assist in delivering the CVM commercial strategy, as well as to assist in managing and tracking delivery against the commercial and capability roadmaps.
Your responsibilities will include:

• Regional stakeholder engagement - Generation of commercially positive ideas that impact customers and change customer buying behaviour, personalized offers per customer segment/cohort to drive engagement & increase revenue, active days per Region and to remain relevant in the market
• Regional offer management - Manage the commercial capability roadmap and track delivery of new features and products within the Regional Squad
• Generation of commercially positive ideas that will impact customers and change customer buying behaviour, personalized offers per customer segment/cohort to drive engagement & increase revenue, active days.
• Design, brief, maintain, and report on below the line campaign activities to promote upgrades, up-sell & cross-sell and reduce churn using Vodacom Brand CI & tonality guidelines
• Design, brief and execute Vodafone/Vodacom Global communications together with Vodacom Brand using Vodacom Brand CI & tonality guidelines
• Manage the commercial capability roadmap and track delivery of new features and products within the Regional Squad
• Coordinate planning of direct marketing campaigns across business segments and Regions to drive engagement and increase revenue, active days and other KPI's.
• Consolidate and assist with preparation of executive committee presentations
• Review, analyse and evaluate success of initiatives against key KPIs
• Perform in-depth customer base analytics and derive actions to address problem areas

The ideal candidate for this role will have:

• Matric essential
• Relevant 3 year Degree in marketing, statistics, engineering or similar essential
• Minimum of 5 years relevant working experience essential in CVM, Campaign Management, Direct Marketing or related field

Core competencies, knowledge, and experience:

• Strong commercial acumen preferably with experience in marketing, commercial management, sales and/or brand
• Experience working in complex matrix environments with multiple stakeholders Excellent communication and presentation skills
• Telecommunications experience a plus but not essential
• Management consulting house experience
• Experience with SQL preferable
• Strong knowledge of Excel/PowerPoint and reporting

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 24 July 2025
The base location for this role is Midrand, Vodacom Campus
The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.
Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people's individual differences - we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.