Customer Technologist

Stellenbosch, WC, ZA, South Africa

Job Description

BerryWorld South Africa is a leading soft fruit marketing company, connecting premium growers to global customers with innovation, technical excellence, and a passion for quality.



We are looking for a

Customer Technologist

to join our Technical Department. This role blends technical expertise, customer engagement, and market insight to deliver exceptional fruit quality and strong customer relationships.

What you will do:




Act as the technical link between our marketing team, customers, and growers. Build strong, trust-based relationships with customers through direct engagement and seasonal visits (in-country or abroad). Develop and maintain product and packaging specifications to meet market needs. Lead technical investigations into quality claims and ensure swift, effective resolution. Collaborate on New Product Development, from trial design to commercialisation. Support supply development, quality benchmarking, and year-round product excellence.



What we are looking for:




Qualification: Applicable tertiary qualification, Agricultural Sciences preferred. Experience: 2-4 years in fresh produce (soft fruit experience highly desirable) or a similar role. Strong knowledge of quality control processes, supply chain handling, and customer relations. Computer literacy: MS Office (Excel, Word, PowerPoint) Excellent communication, problem-solving, and time management skills. Ability to work independently, adapt quickly, and thrive under seasonal pressure.



Why join us?





At BerryWorld SA, you will work with a driven, supportive, and innovative team in an environment that values your expertise. You will play a key role in shaping the technical excellence of our product, influencing both local and international markets, and ensuring our fruit delights customers all year round.

Working conditions:




Office, packhouse, and in-field environments. Occasional travel locally and internationally (15% of the time). Seasonal flexibility required (5-7 days/week during peak season).




If you are ready to combine your technical skills with customer-facing impact and help bring the best berries to the world, we want to hear from you.

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Job Detail

  • Job Id
    JD1491577
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Stellenbosch, WC, ZA, South Africa
  • Education
    Not mentioned