Customer Support Consultant
Job Description
xc2xb7 Creating and managing training plans with customersxc2xb7 Reporting on training progress of all customers that is in trainingxc2xb7 Work directly with client to effectively coordinate each training project to completion.xc2xb7 Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.xc2xb7 Provide system training to customersxc2xb7 Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the systemxc2xb7 Assist with preparing data and uploading on to the system for new customersxc2xb7 Training/ Educator or Consulting experiencexc2xb7 Bachelor's Degree in Accounting or at least 3 years of bookkeeping experiencexc2xb7 Proficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packagesxc2xb7 Excel proficiency intermediatexc2xb7 Customer service / support experience will be advantageousxc2xb7 Previous experience in the Property/Rental sector will be an advantage
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Job Detail
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Job IdJD1419320
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:R20000 - 25000 per month
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Employment StatusPermanent
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Job LocationSomerset West, Cape Town, South Africa
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EducationNot mentioned