Customer Support & Admin (us Hours) Automotive
Job Description
Chaiz is an exciting, venture-backed tach startup, building the first online marketplace for extended auto warranties. We are a remote first, dynamic and international team with headquarters in Austin, Texas and the US is our home market. We are looking for a customer support / admin person with high attention to detail and a customer-centric mindset. You will answer client emails, client calls and perform general administrative tasks fro our customers. The job can be done from South Africa, or from anywhere in the world if that is preferred considering the business hours. -> Working hours: 9am to 2pm Eastern Time (e.g. New York), Monday to Friday. Potentially a few hours weekend work can be discussed for extra pay. -> Pay will be in USD and through a contractor set up Requirements
- Attention to detail, diligent and reliable
- Customer-centric mindset, eager to assist clients and answer questions
- 100% professional appearance on the phone and on email
- Well-versed in writing and answering customer emails
- Available during business hours as outlined above
- Growth mindset and fast learner
- Tech-savvy, experienced with google workspace, slack, zoom etc.
- Interest / experience in the automotive industry
- Knowledge in extended auto warranties, vehicle service contracts
- Ambition to become a customer success leader and grow with the company
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Job Detail
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Job IdJD1272990
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, Western Cape, South Africa
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EducationNot mentioned