Customer Services Repair Senior
Johannesburg, Gauteng, South Africa
Job Description
Main Responsibilities
- Oversee and ensure the bellow is followed
- Generating Job Cards (Local / Export /Distributors)
- Generating Quotations (Local / Export / Distributors)
- Generating Sales orders (Local / Export / Distributors
- Generating costing sheets (Local / Export / Distributors)
- Calculating freight costs (Local / Export / Distributors)
- Offer a professional service and update clients on existing orders
- Liaising with suppliers
- Customer Service Reports
- Follow-ups with customers
- Accounts queries a?? Income in advance for Export & Local clients.
- Follow-up on Purchase Orders a?? e-mail, whatsapp, teams, skype and phone call
- Report back, in detail, to customers
- Report back to customers, daily, on Quotation and order status
- Maintain and update one drive sheets and folders.
- Customer discounts
- Loyalty signed agreements
- Weights and dimensions
- Freight charges
- Maintain and update Work Instructions
- Import clearance of transport containers
- Analyse Summary of SAP History and feedback to Manager
- Retention of customers
- Forecast & Planning
- Open Job card reports
- Grade 12
- Minimum 3a??5 years of experience in customer service or repair coordination.
- Dyna Supervisory Certificate
- Business Admin Diploma / Certificate
- DGR Cat 6 Certificate
Skills Required
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Job Detail
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Job IdJD1598531
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, Gauteng, South Africa
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EducationNot mentioned