Job Title: English Customer Service Representative
Responsibilities:
Communicate with customers via phone, email, and online chat to provide excellent customer service.
Handle customer inquiries, complaints, and return requests efficiently.
Maintain and build strong customer relationships to ensure satisfaction.
Assist in resolving issues related to e-commerce platforms.
Collaborate with team members to improve service processes.
Requirements:
Fluent in English with excellent written and verbal communication skills.
1-2 years of customer service experience.
Experience working with e-commerce platforms.
Strong problem-solving skills and ability to work well in a team.
Ability to manage time effectively and prioritize tasks.
Working Hours:
Flexible schedule based on business needs.
Location:
Remote work.
Job Type: Full-time
Pay: R9000,00 - R13500,00 per month
Application Question(s):
How many years of call center experience do you have?
How many years of experience do you have working with e-commerce platforms?
How many years of experience do you have in technical support for electronic products?
What is your level of English proficiency?
Are you able to work night shifts?
What is your current employment status? How soon can you start working?
Work Location: Remote
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