Provide excellent customer service through phone, email, and chat support
Assist customers with inquiries, concerns, and product information
Resolve customer complaints in a professional and efficient manner
Maintain a positive, empathetic, and professional attitude towards customers
Update customer information in the database during and after each call
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Requirements:
Matric certificate or equivalent
Strong communication skills and a customer-oriented approach
Ability to multi-task, prioritize, and manage time effectively
Proficiency in using computer systems and software
Willingness to work in a fast-paced environment
Join our team as a Customer Service Representative and be part of a dynamic and customer-focused environment!
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