Customer Service Representative Fully Remote
Job Description
Job Summary About the Client Our client is a rapidly growing, remote-first company featured on Y Combinator's Top Companies list. With a diverse global team and a mission-driven culture, focused on transforming healthcare staffing, they connect dedicated professionals with facilities in need. Responsibilities Manage communications across multiple platforms efficiently Provide timely, complete resolutions to customer concerns Support your decisions with reasoned, customer-first explanations to internal stakeholders Investigate attendance and quality incidents with strong attention to detail and sound judgment Communicate investigation outcomes clearly and empathetically to both workers and partner facilities Interact with customers via telephone, live chat, and web-based channels Requirements Excellent verbal and written communication skills Strong ability to resolve issues with empathy, urgency, and accuracy Comfortable in dynamic, ever-changing environments Self-starter with a proactive mindset and high attention to detail Strong sense of ethics, fairness, and integrity A collaborative, solutions-oriented attitude Benefits Health Insurance Life Insurance Vacation & Paid Time Off Discounts across leisure and retail outlets IT equipment provided We look forward to hearing from you!
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Job Detail
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Job IdJD1419555
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:R25000 per month
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Employment StatusPermanent
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Job LocationPretoria, Gauteng, South Africa
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EducationNot mentioned