Customer Service & Office Administrative Assistant
South Africa, South Africa
Job Description
Customer Service & Office Administrative Assistant
Location: Remote (Outside US)
Hours: Full?time, US time zone
Salary: $1,200 USD per month
What You'll Do
- Handle inbound/outbound calls, email, and SMS via RingCentral; log clean notes in the CRM.
- Pre?qualify leads, schedule estimates/installs, and send confirmations/reminders.
- Support sales: prepare/follow up on estimates; coordinate with operations and vendors.
- Run light AR/AP in QuickBooks Online: invoices, payments, weekly basic reconciliations.
- Permits: submit, track, close; keep tidy digital records.
- Update orders/contracts
- Produce simple status and metric reports; keep files up to date in Google/Microsoft.
- 2+ years in Customer Service / Office Admin / AR?AP.
- Hands?on QuickBooks Online (invoices, payments, reconciliation).
- RingCentral/VoIP: queues, transfers, VM, SMS.
- Disciplined CRM usage (JobNimbus/HubSpot or similar): clean data, notes & follow?ups.
- English B2+ (spoken/written). Spanish fluent/advanced.
- Full?time availability in US business hours.
- Professional remote setup: ? 50 Mbps internet, modern PC, (ideally) dual monitors, quality headset.
- Permit workflows
- Inventory experience
- Background in construction, home services, or franchises.
- Intermediate Google Sheets/Excel.
- Stable, long?term role in a growing franchise network.
- Training on systems and processes; real impact on customer experience.
- Collaborative, service?driven culture. Competitive compensation.
Skills Required
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Job Detail
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Job IdJD1510755
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSouth Africa, South Africa
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EducationNot mentioned