Customer Service Manager (automotive Components)
East Rand, Gauteng, South Africa
Job Description
Overview(Area:) Glen Anil, Durban and East Rand, Gauteng(Salary:) Market Related(Ref: AG)A leading automotive component and specialized fastener supplier wishes to employ a skilled mechanical engineer with experience as a customer relationship manager to manage a portfolio of existing customer accounts. One position is based in Durban and one position in Gauteng.Responsibilities Include:
- Driving weekly customer invoicing against budgets
- Customer liaison on all queries, disputes, and quality matters
- Analyzing customer usage patterns and industry trends and advising customer of his/her production consumption forecasts
- Seeking new customer opportunities
- Analyzing current inventory holding and safety stock levels and determining future buying needs
- Setting up new customer meetings for the sales executive
- Matric (Grade 12) with mathematics and a qualification in engineering and sales
- Strong experience in procurement and logistics
- Automotive Part Manufacturing Experience
- Understanding of fasteners and metallurgy
- Strong experience in fastener sales function and management of key accounts
- Knowledge on customer forecasting and forecasting tools like Turbocash/Pastel/SAP
- Advanced MS Excel (pivot tables and V-lookup) and Pastel Evolution
- Good communication skills both written and verbal
- Understanding of exchange rates, freight costs, incoterms
- Strong understanding of PPAP.
- Own Vehicle
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Job Detail
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Job IdJD1419175
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationEast Rand, Gauteng, South Africa
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EducationNot mentioned