Customer Service Consultant
Potchefstroom, NW, ZA, South Africa
Job Description
Respond promptly to customer inquiries via chat.
Handle and resolve customer complaints in a professional manner.
Provide accurate information about products and services to customers.
Maintain a high level of customer satisfaction through excellent service.
Keep records of customer interactions, transactions, comments, and complaints.
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Requirements:
Proven customer support experience or experience as a client service representative. Strong phone contact handling skills and active listening. Familiarity with CRM systems and practices. Excellent communication and presentation skills. * Ability to multi-task, prioritize, and manage time effectively.
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Job Detail
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Job IdJD1417866
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPotchefstroom, NW, ZA, South Africa
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EducationNot mentioned