JOB TITLE: CUSTOMER SERVICE CONSULTANT
DEPARTMENT: CENTRE OF EXCELLENCE: CUSTOMER SERVICE
REPORTING TO: CUSTOMER SERVICE MANAGER
LOCATION: JOHANNESBURG SOUTH AFRICA
ADDITIONAL INFO:
PURPOSE OF POSITION
The Customer Service Assistant is tasked with to drive all the back-office activities necessary to receive, to process and confirm customersxe2x80x99 orders timely, for any customers within the MENA region especially Northwest Africa and for any customer buying Solution driven products offered for the Retails and Fuelling Solutions Industry. The role has the objective to maximize the efficiency in order intake and revenue for the given period and to match customersxe2x80x99 delivery time expectation and to improve or enhance our customerxe2x80x99s experience. He/She is also responsible to manage all outbound customs and trade issues and maintain all relevant customersxe2x80x99 data.
KEY RESPONSIBILITIES
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