Customer Service Consultant (insurance)
Johannesburg, Gauteng, South Africa
Job Description
Job Summary The role:
- Support Senior Advisors with client renewals, reports, and presentations
- Manage daily administrative tasks and client communications
- Assist with credit limit applications, claims, and policy updates
- Maintain accurate client records and monitor compliance
- Track renewals, overdue debts, and risk concerns
- Prepare reports and trackers for management review
- Matric (Grade 12) required; tertiary qualification in Business, Finance, or Insurance advantageous
- 2 - 3 years' experience in insurance (B2B), banking (B2B), or financial services administration (B2B)
- Strong organisational skills, attention to detail, and ability to manage multiple priorities
- Excellent communication and client service skills
- Comfortable with data, documents, reporting, and CRM systems
- Exposure to trade credit or commercial insurance is a plus (training provided)
- FAIS compliance or willingness to complete within a set timeframe
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Job Detail
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Job IdJD1547555
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:R25,000 per month
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Employment StatusPermanent
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Job LocationJohannesburg, Gauteng, South Africa
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EducationNot mentioned