Customer Service Centre Manager
Nelspruit, MP, ZA, South Africa
Job Description
DUTIES:
Management and responsibility for the Service Centre. Report to the Operations Manager in all aspects of Management of the Service Centre. Financial - manage turnover, expenses, profitability, budgeting etc, to meet or improve business plan. Sales & Marketing - assist with forecasting, machine sales, budgets, maintaining & improving market share. Customer After Sales Service - assist with customer liaison, handling of queries, problem solving, business measurement and development. General - generally assist & work closely with the Regional General Manager, General Management & development of team members. Manage the OSH Act requirements of the Service Centre.
REQUIREMENTS:
Minimum of University entrance Matric - preference will be given to University graduates with management and/or marketing diplomas. Applicants with a minimum of 5 years sales and/or management experience in the Earthmoving or related industry will have an added advantage. Strong verbal, written communication, and negotiation skills essential. Good management, planning & people skills necessary. Technical knowledge & experience in the Bell range of equipment would be an advantage. Must be self motivated and resourceful.
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Job Detail
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Job IdJD1459624
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNelspruit, MP, ZA, South Africa
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EducationNot mentioned