Customer Service Administrator required in Cape Town.
Our client based at the Airport requires your dynamic personality, excellent grooming and presentation skills to manage day to day client interactions with clients professionally.
Shift hours and must be able to work alternate weekends.
Own transport highly advantageous.
Salary: R12k negotiable dependent on experience.
Requirements:
Matric and 10 years admin and customer service experience
Unendorsed driver's license essential
Own vehicle preferable
Very well groomed with excellent communication skills
Professionally well spoken a must!
Proven track record, experience in car rental or similar advantageous
Must be willing to work overtime when the need arises
Driven to work towards incentives based on top of salary
Duties and Responsibilities:
Manage the daily incoming enquiry calls professionally
Guide the client on the product offering
Ensure that the image of the company Brand is maintained at the Branch
Face to face dealing with customer queries and solving any problems that could arise
Manage invoicing and payments
Manage general administration duties
Follow up that the company expectations have been met
Ensure the company standards are always met
* Complete reports that are required by Head Office
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