Job Description

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Job Title: CRM Leader
Posting Start Date: 9/15/25
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Purpose of the Job
Support function to Commercial manager, evaluate and visits monthly down trade & lost accounts YOY & YTD, achieve stringent revenue growth targets on pre- allocated customers.

Establish productive professional relationships with key personnel particularly decision makers (FD's, MD's, CEO's etc.)
Perform daily customer visits - Seeking Growth opportunities Min 3 customer visits a day
Responsible for teams monthly down trade report & visiting these customers.
Achieve Team Growth target (Cross sell and upsell with CRM's in their portfolios)
Sign of on implementation plan between CRM & Sales (SOP etc.)
Monthly CRM Reporting - National result tracker and commission
Annual rate increase (Project manager form end to start)
Support / care take CRM portfolios during extended absence.
Drive data analytics - Power bi-reporting internal and to customers
Build solid relationship with team, providing guidance and on the job assessment.
Schedule CRM weekly team meetings
Adhoc support to Commercial manager
Job Requirements - Experience and Education
Minimum requirement is a Matric (Grade 12) qualification
Bachelor of Commerce Degree or similar qualification
3 Year corporate experience in managing a portfolio of clients
Need to have worked for reputable corporates
Proven track record of having made target
Industry experiences advantageous - Understanding of full supply chain (Freight,

Skills Required