Job Description

Closing Date 2025/07/28


Reference Number SHO250722-2


Job Title Credit Manager


Job Type Permanent


Location - Country South Africa


Location - Province Western Cape


Location - Town or City Brackenfell


Purpose of the Job
Ready to flex your Finance and Credit Management knowledge in Retail with our rapidly growing team at OK Franchise?



With us, you will have the opportunity to design, implement and manage the execution of the various credit functions, ranging from members onboarding to buying, invoicing and collections, including the day-to-day credit member support.



This role applies solid knowledge of credit operations and systems to contribute to the development of policy, controls and practice guidelines pertaining to credit operations in collaboration with the group credit teams and ensure compliance with store operational teams. Furthermore, this role manages key stakeholder relationships and inputs to deliver on credit strategy and objectives. This role will be responsible for the end-to-end delivery and management of the credit business.







Job Advert Details


Job Category Finance


Job ObjectivesImplement and oversee the execution of the various credit value chain inputs from member onboarding, application approval and credit vetting and collections. Implement, manage and/or enhance processes and policies for credit application and approval in collaboration with various inputs from stakeholders. Design and/or contribute to the development of the credit applications process, ensuring strict adherence to member credit vetting and profiling standards and managing financial risk and potential revenue loss. Analyze and monitor the effectiveness and adequacy of existing credit risk processes and practices. Develops practical solutions to improve risk measurement and analysis using in-depth knowledge of credit risk. Design, implement and ensure compliance in credit collection processes for all members according to established policies and credit regulations to minimize revenue loss. Set-up or contribute to implementation and/or development of overall processes, systems and necessary controls pertaining to credit. Ensure systems and documents administrative efficiency (i.e. front and back-office administration) and regulatory compliance (i.e. POPI Act, NCA, FICA etc.) within the credit value chain processes. Contribute to the development and implementation of supporting systems. Design, implement and/or oversee efficient and value-adding member support service, including establishing good member support practice pertaining to credit related inquiries/incidents within the stores. Manage key stakeholder relationships and inputs pertaining to credit operations, processes, data and reporting, system support, and regulations and governance. Conduct and/or monitor periodic reviews. Deliver on a strategic roadmap for the credit business alongside the OKF credit team. Manage the end-to-end credit business and ensure strategic objectives are delivered on within milestones. Collaborate with People Partners to facilitate regular performance development conversations and drive agreed actions to support team members' growth as well as their contribution to the team and company culture. Implement mentoring and coaching interventions to develop and maintain various solutions or product knowledge and ensure team alignment with the credit strategy, continuously reporting to senior management on development progress.



QualificationsBachelor's degree in a Finance related field Credit management accreditation via the Institute of Credit Management NPC (ICM)



Experience

+4 years' relevant experience in credit management or similar role

with extensive

knowledge

and

experience

overseeing the delivery of credit risk mitigation processes and systems including security requirements, credit scoring systems, credit awarding/facilities and limit negotiations and monitoring within a large customer base - (essential).



Knowledge and Skills

Solid knowledge

and

proven experience

developing and implementing credit policies and operational guidelines, including adherence to credit-related laws and regulations to manage credit risk controls - (essential).

In-depth experience

managing various inputs of credit value chain in a medium to large-scale, multi-entity enterprise (essential) Advanced proficiency in Microsoft365 with advanced Excel skills Experience with SAP in a retail environment



With us, you will have the opportunity to design, implement and manage the execution of the various credit functions, ranging from members onboarding to buying, invoicing and collections, including the day-to-day credit member support.



This role applies solid knowledge of credit operations and systems to contribute to the development of policy, controls and practice guidelines pertaining to credit operations in collaboration with the group credit teams and ensure compliance with store operational teams. Furthermore, this role manages key stakeholder relationships and inputs to deliver on credit strategy and objectives. This role will be responsible for the end-to-end delivery and management of the credit business.


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