Credit Controller

Midrand, GP, ZA, South Africa

Job Description

Westfalia Fruit is a leading multinational supplier of fresh fruit and related value-added products to global markets. Through our vertically-integrated supply chain we grow, source, ripen, pack, process and market quality avocadoes & fresh produce - 365 days a year & across the globe.





With the largest avocado-growing footprint in the world, we are recognised as the leading avocado experts and considered as the supplier of choice to both retail & wholesale customers whom we serve from sales offices in the UK, Europe, North America, Latin America & Southern Africa.





Westfalia Fruit Limited, situated in Midrand, has a vacancy for a suitably qualified and experienced:

Credit Controller



Requirements



Purpose of the role:



To manage the full credit control function for retail customers, including payment allocations, managing overdue accounts, claim handling, and customer relationship management. The role also involves CGIC insurance cover management, cashflow forecasting, and ensuring compliance with retailer processes while supporting the business in a fast-paced environment.


Key Responsibilities:



Allocate customer payments accurately and ensure batches balance. Process journals (debtors to creditors/internal accounts). Obtain and reconcile remittances as required. Ensure all documents are scanned and filed electronically. Collaborate with divisions regarding overdue accounts, queries, and updates. Use age analysis and statements to follow up on outstanding invoices daily. Resolve queries promptly and provide feedback to customers. Send weekly documents and monthly statements to customers. Maintain master data on D365. Provide explanations for overdue accounts and propose resolution plans. Assist with authorizations for accounts exceeding credit limits. Support auditors with debtor-related queries at year-end. Identify and implement improvements to debt collection processes. Manage CGIC insurance cover. Work with retailer portals (Shoprite, PnP, Spar). Manage retailer claims and cashflow forecasting. Prepare weekly ageing reports.

Education:



Matric Degree or Diploma in Finance, Accounting, Credit Management or similar required

Experience:



3 - 5 years' experience in credit control, preferably in a retail or FMCG environment. Proficient in ERP/accounting systems (e.g., SAP, Syspro, Pastel, or similar). Advanced Microsoft Excel skills (Pivot Tables, VLOOKUP). Strong reconciliation, reporting, and administrative abilities. Solid understanding of South African credit legislation, the National Credit Act, and debt collection procedures.

Behavioural Competencies:



Integrity, reliability, and professionalism. Excellent written and verbal communication skills. Strong negotiation and interpersonal abilities. Proactive, self-motivated, and results driven. Able to work independently and under pressure. Highly organized with strong attention to detail. A team player with a collaborative approach. Adaptable and flexible to changing priorities. Courteous and tactful in customer interactions Committed to continuous improvement and service excellence.

Benefits




The Company offers a Total Guaranteed Remuneration Package which comprises provident fund, insured benefits, medical aid, and an option to structure an annual bonus.

Closing date for applications will be 15 October 2025



NB: Should you not receive correspondence on 15 November 2025, please regard your application as being unsuccessful.

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Job Detail

  • Job Id
    JD1551784
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Midrand, GP, ZA, South Africa
  • Education
    Not mentioned