Ensure 100% of all KPI targets are met in line with C&R policies.
To minimize bad debt
To ensure query resolution
To follow up on non-payments
To liaise with 3rd parties to resolve account disputes involves meetings and negotiation with CEOs, FMs IT Managers
Ensure monthly billing and reports are sent out timeously
Manage speedy dispute resolution
Daily coding of the bank statement.
To maintain and continue building relationships with customers
Attend client meetings when required
Ensure that all collection targets and KPIs are met
Allocation of client payments
Risk management
Approval of new business for existing clients
Core competencies, knowledge and experience
Corporate credit
Intensive reconciliation and allocation on large accounts Large book values in excess of 80 Million
MS Excel advanced
Eppix
Converged Business knowledge
Microsoft office
Morpheus II
Interpersonal skills
Negotiation skills (ability to liaise with CEOs, FMs and IT Managers, EHODS & exec Heads Local & international)
Excellent communication skills
Drivers license essential (own Car)
Attention to detail
Analytical and investigative mind
Must be able to perform complex account reconciliation.
Must have technical / professional qualifications:
Matric essential
Diploma in Credit Management would be an advantage
2-5 years of Credit control experience
1 Year Financial reconciliation experience
Experience in forex Exchange
Experience in dealing with 3rd Parties to resolve account disputes
* Experience in dealing with EHODS, Exec Heads & other key stakeholders
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