Job Description

Job Summary Qualifications and Experience Required:
Grade 12 (Matric) is a minimum requirement
Minimum of 3 - 5 years debtors and collections experience is required
Hospital collections experience will secure (government and private hospitals)
Strong Excel skills are required for recons
Finance / Accounts Diploma would be beneficial
Previous credit management experience would be highly beneficialDuties:
Direct dealing with customers will be an advantage
Proficiency in MS Office, specifically Excel (advanced); MS Word and Outlook
Good communication skills (verbal and written) especially in English
Comfortable communication on all levels
Ability to work well in a team, work under pressure and meet deadlines
Integrity, response and high commitment
Ability to build relationships with customers
Valid Drivers license and own transport required
Ensuring that all accounts are well controlled and that all outstanding monies are collected
Managing all COD Customer Accounts
Ensuring that all payments are allocated to Debtor Accounts accurately and timeously on a daily basis
Resolving queries (internally and externally) in a reasonable time
Record keeping all communication to be recorded on Syspro daily
Ensuring statements are sent/mailed to clients within 4 days after month-end
Ensuring that all Government Invoices submitted are traced to web cycle and pursued to the point of parked for payment
Customer site visits from time to time
Preparing all documentation if litigation process is necessary
Preparing credit applications and do background checks
Preparing all supporting documents to be sent to customers to get invoices parked for payment
Reminding customers when payments are due
Assisting with in-house queries and status of accounts when requested
Keeping track of expected payments and following up when not met
Responding to all emailed and telephonic queries timeously and seeing the matter through to completion
Ensuring effortless customer satisfaction
Reconciling accounts with comments to assist customers with outstanding accounts
Opening of sales orders on COD accounts
Placing accounts on hold when approval received
Allocating intercompany invoices on a monthly basis
Maintaining customer master data
Any other debtors related tasks as and when requiredUltra PersonnelRecruiter

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