Job Description

VACANCY: Credit Controller

A vacancy exists in the Accounts Receivable Department for a Credit Controller reporting to the



Group Credit Control Lead

Purpose of Position:

A Credit Controller's purpose is to

minimize financial risk

,

improve cash flow

, and

support the financial stability

of the organization by efficiently managing customer credit and debt collection

Main Responsibilities:

Monitor

and manage customer accounts

to ensure timely payment of invoices.

Assess

and approve credit applications

based on financial risk and payment history.

Chase

overdue payments

through calls, emails, and statements while maintaining good customer relationships.

Reconcile

customer accounts

and resolve payment discrepancies or disputes.

Prepare

regular reports

on debtor balances, aged debt, and collection performance.

Set

and review credit limits

in line with company policy.

Work

closely with sales and finance teams

to align credit terms with contracts and business objectives.

Minimize

bad debts

through proactive credit management and escalation procedures.

Required Capabilities:

Credit Controller must have strong

financial and analytical skills

to assess credit risk and manage debtor accounts effectively. Excellent

communication and negotiation abilities

are essential for handling customers and resolving payment issues professionally. They need solid

organizational and time management skills

to prioritize tasks and meet collection deadlines. Proficiency in

accounting software and Excel

supports accurate reporting and record-keeping. Knowledge of

credit policies, financial regulations, and compliance standards

ensures responsible credit management. Finally, strong

interpersonal and teamwork skills

help maintain productive relationships across departments and with clients.

Required Experience:

Proven

experience

in credit control, accounts receivable, or financial administration. Track

record of successful debt collection

and maintaining low overdue balances. Experience

with credit assessment

and setting customer credit limits. Hands

-on experience

using accounting or ERP systems (e.g., SAP, Sage, Maconomy). Proficiency

in Excel

for reporting, reconciliations, and data analysis. Background

in customer account management

, including resolving payment disputes. Familiarity

with financial reporting

and preparing aged debt or cash flow reports. Experience

working cross-functionally

with sales, finance, and operations teams. Knowledge

of credit control policies and legal compliance

related to debt collection and data protection.

Minimum Educational Qualifications:

High

school diploma / Grade 12 (Matric)

- essential minimum requirement. Certificate

or diploma in Accounting, Finance, or Business Administration

- preferred. Proficiency

in Microsoft Office (especially Excel)

and basic accounting software. Additional

credit management or bookkeeping training

(e.g., from the Institute of Credit Management) is an advantage.




If you are interested in this vacancy, please apply via the job ad post, no later than 07/11/2025.

Applicants will be required to participate in a comprehensive assessment process and must be deemed competent.

Work sample and / or psychometrics tests will be undertaken as part of the selection process.

Applicants who have not been contacted within three months from the closing date should consider themselves unsuccessful.

Preference will be given to candidates from the designated groups.