Job Description

Job Summary

Role:

A Credit Controller is required in the Durban South area.

General Duties and Responsibilities

• Monthly reporting to Trustees on arrear levies
• Corresponding with Owners / Trustees regarding arrear accounts - reminders, final demands and telephone calls
• Resolving levy queries - telephonically, via e-mail and walk in clients
• Preparation of breakdowns of levy accounts
• Negotiating settlement plans between Owners and Trustees
• Sending correcting journals to bookkeepers
• Sending out monthly levy statements
• Handing over arrear accounts to Meumann White Attorneys - draw up resolution, provide supporting documents, provide client details and email instruction to take action.
• Corresponding with Attorneys / Trustees regarding active legal matters
• Handing over arrear accounts to CSOS - draw up resolution, compete CSOS application from and forward CSOS to take action
• Corresponding with CSOS / Trustees regarding active CSOS matters
• Calculating interest on legal matters
• Processing refunds due to Owners
• Calculating figures for levy clearance certificates
• Investigating suspense accounts
• Updating Age Analysis for AGM
• Updating Owners information on database
• Legal Fees - send journals to junior bookkeepers, request payment from senior bookkeepers and advise owners

General Knowledge, Skills and Abilities

• Reliable
• People orientated person
• Good telephone etiquette
• Solid communication skills
• Strong organisational skills
• Ability to flourish in a fast-paced organisation and willing to adapt to change.
• Demonstrate a positive, can-do attitude.

Requirements

• Grade 12
• Computer literate
• Body Corporate Knowledge
• Credit Control experience
• 5 years (Sectional Title Environment - advantageous)
• Pastel
• Microsoft Office

PKF Durban

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