Job Description

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Job Advert Summary

A credit controller manages a company's credit accounts and cash flow. They assess credit risks, set payment terms, and ensure timely collection of debts. Their goal is to minimize financial losses while maintaining positive customer relationships. They play a crucial role in balancing sales growth with financial stability by implementing and enforcing credit policies.

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Minimum Requirements

Minimum Grade 12



Additional tertiary education will be an added advantage



At least 5 years' experience in Credit Control



SAP knowledge advantageous



Computer literate (Microsoft Excel, Word and Outlook)



Must be emotionally intelligent



Excellent communication and people skills



Team player



Self-starter



Interpersonal skills

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Duties and Responsibilities

Develop and maintain customer relations



Ensure effective customer service by understanding client's needs and expectations and delivering what is promised



Opening of new accounts



Collecting, monitoring and following up on outstanding debt



Payment allocations need to be done as per bremittance



Handles disputed accounts



Check limits of customer accounts



Knowledge of CGIC policy and procedures will be advantageous



Negotiate with customers to bring account payment in line with terms



Must be able to calculate interest, debtor's days and reporting it to the Credit Manager timeously



Ensuring that credit limits on all clients are reviewed on a monthly basis



Reconcile bank statements



Allocation of payment received on customer accounts according to different foreign currencies



Send out monthly statements and relevant documentation to customers



Compile documentation for legal action according to company policy and procedures



Maintain performance statistics within set time frames



Monthly management reports



Controlling of own debtors book according to company policy and procedures