Job Description

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Job Advert Summary

We are currently recruiting for an experienced, meticulous, and diligent Credit Control Manager to manage a team and to implement all the necessary processes relating to the companies' policies and procedures. This position would form part of our Finance/ Admin department, situated at our regional offices in Bellville.



Established in 1975, Feedem is a large contract catering company in South Africa which manages in excess of 300 sites and employs more than 5 000 people ranging from dieticians, chefs and human capital specialists to hygiene experts.



We provide a wide range of catering and associated services to clients in all industries. We customise our catering and services according to their needs. Our services are offered with confidence as everything we do is underpinned by an ethical code and full compliance with all the relevant industry standards and regulations.



We have a country-wide footprint with our head office in Johannesburg, and regional offices in Cape Town, Durban, George, Worcester, Port Elizabeth, Rustenburg, Kimberley and Bloemfontein.

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Minimum Requirements

Qualification in Financial Accounting or related field No less than 5 years proven managerial experience in managing a team (pref . credit control team) Ability to reach deadlines, KPI's and implementation processes Proficient in Full MS office package Experience in multi- skilled fast paced environment Systems experience essential Valid Drivers license and own vehicle
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Duties and Responsibilities

Financial Planning and Budget Management

Compile the budget for the financial year in alignment with operational needs within the area allocated

Develop and implement credit control strategies and policies, monitor the credit worthiness of

clients, and make decisions regarding credit limits and payment terms.

Analyse and report on the credit control function, providing insights and recommendations to operation. Provide guidance to the credit control team to ensure timely collection of outstanding debts. Review and perform credit references for new applicants Review and report on Aged Debtors Collection of Debt through calling and client visits Verification and approval of invoices and credit notes Ensure accurate allocation and matching of payments from the Bank Statemen Maintaining clearing of 1661 account Account reconciliation Updating and maintaining client statements Managing Write-Offs and Bad Debt Provisioning Preparation and submission of claims and liquidation Managing relationship with High-Risk Accounts Managing client portals Produce weekly and monthly ops and management report Clear and effective telephonic and written communication skills Adhoc projects

Risk Management and Compliance (standardised)

Ensure compliance with credit control regulations and guidelines Maintain compliance with South African labour laws and company policies Formulation and management of credit policy. Regular review of process and procedures to reduce debt. Stay updated on industry best practices and trends in credit control

Leading and People Management

Provide leadership and guidance to direct reports - Debtors Clerk within Organisation. Provide guidance and support to the direct reports, ensuring high-quality work and timely completion of
tasks.
Create a conducive environment which translates into productivity and high morale within the Organisation Inspire direct reports and team members to deliver on key performance areas. Management of labour turn over or attrition and the department. Lead and manage the end-to-end performance management process for direct reports bi-annually. Leading the focus on talent to instil value creation for high value contributors. Lead and manage the Talent Management Process within the organisation by identifying successors on key roles Create and implement strategies in collaboration with HR to evaluate and maintain employee satisfaction Drive Transformation and B-BBEE initiatives within the department to ensure sustainable alignment to the company goals.

Manage Internal and external relationships

Build and maintain effective support structure, relationships across multi-functional departments within the organisation for seamless interactions. Keep relevant parties informed to encourage operational effectiveness and efficiency. Support and collaborate with all Operation Managers and Heads of Departments within the organisation and prioritising related requests and proposals with regards to the elements in Credit Control. Maintaining relationships with service providers by reviewing and following up with supplier
maintenance forms in workflow monthly
Effective engagement with external key stakeholders and provision of high levels of service. * Maintains good relationships with internal and external stakeholders by engaging them frequently