Job Description

Job Title Credit and Collections Specialist

As Credit & Collections Specialist you will join Philips' Credit and Collection team. On daily basis you will have a chance to manage & organize the collections and dispute management activities according to a clear policy in terms of efficiency (priority setting, to do lists, shared customers, registration & follow up) and effectiveness (minimal over dues and disputes). This function should be performed in close cooperation with the businesses in order to minimize the outstanding receivables.
Your role:
With 5 years' experience you are required to do the following: Daily collection activities.
Semi Annual customer confirmation balance for both Government and Private segments.
Organizing, supporting and developing accounts receivable process,
Establishes, implements, and maintains an effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue
Executing the collection process for defined customers (e.g. strategic customers)
Organizing, supporting and developing cash & collection processes,
Follow up on relevant queries and solving escalations in close cooperation with sectors.
Maintaining strong and stable relationships with customers and different stakeholders.
Daily retrieval of bank activity (ACH, wire) and SAP receipt activity and post payments to customer accounts.
Monitoring Bank Guarantees, reviewing Letter of Credits terms and conditions in accordance with deal requirements.
Daily and monthly reconciliations against monthly bank statements - identifying and resolving reconciliation items on customer accounts.
Process offsets to clear matched debts and credits on customer accounts
Support and contribute to accounts receivable accounting lean process improvements.
Identify trends in payment delays and recommend corrective actions
You're the right fit if:
Vocational Education/bachelor's degree in finance, Accounting, Business Administration, Economics, Data Analysis or equivalent.
Preferably min 3 years of experience in Collections, AR department
Work experience in SAP/relevant systems is a strong asset.
Analytical skills - very good Excel skills
Strong communication and customer service skills
Fluent English-both written and spoken
Strong problem-solving and negotiation skills
Employment Equity
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Only apply for this role if you are a South African Citizen by birth or Naturalization prior to the 27 April 1994
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

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If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company's facilities.
Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This role is an office/ role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about .
• Discover .
• Learn more about .

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .
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Skills Required