Provide counselling to research participants and community members requiring support (for example, in the case of grieving parents who have just lost their children) This includes liaising with the field and MITS teams to act quickly and efficiently to provide support where need is identified, providing initial or first-stage counselling and then assessing progress
Refer participants for further support if required i.e.Lifeline or applicable service providers contracted by the organisation or other relevant community support organisations such as Childline)
Create and maintain a list of available support resources for research participants and community members and refer them where reasonable or applicable. Support can include (but is not limited to) grief, domestic violence, substance abuse, and other trauma. Note that this role serves in support primarily of research cluster participants and families of or children involved in unit research, and is designed as a basic support function, not a primary care function.
Prepare and present reports on counselling activities, insights and trends.
Community Engagement
Through effective sustainable community and stakeholder relationships, build and maintain a link between the community and the organisation to ensure the flow of important information (for example, about maternal and child health issues that affect community members). Such information may inform formative research or projects that may have meaningful community-level impact. Such relationships may be built through meetings and active presence at important community events
Provide ad hoc feedback on community issues/concerns and propose or facilitate resolution where applicable, reasonable and relevant
Assist in facilitating community engagement workshops and training and conduct informal interviews with community members and leaders as required
Write and present reports on community engagement activities as required
Build and maintain relationships with a network of community stakeholders such as councillors, social workers, Community Policing Forum members, Non-Profit Organisations, Faith-Based Organisations, Community-Based Organisations and other relevant stakeholders to support research interests and community members
Support facilitation of stakeholder meetings and engagements or problem-solving as required
In conjunction with the various Community Advisory Boards help to organise and conduct community outreach events to create awareness and educate the community
Assist with resolving community conflicts, rumours and misunderstandings around research studies and programmes
Support the community engagement team with educational and advocacy material/content and activities
Research support and administration
Assist with administration, logistics and facilitation as needed for social science research activities such as interviews, focus group discussions, impact assessments, monitoring and evaluation
Professionally and timeously affect all unit-required tasks e.g., interviews, administration, report writing
Create and maintain a tracker for all activities including counselling sessions
Customer Service
Provide the necessary stakeholders with feedback timeously as required
Ensure all customer interaction (Both internal and external customers) is of the highest professional level e.g., Respond to emails/queries within two days
Build and maintain authentic relationships with both internal and external stakeholders ensuring a high level of customer centricity
Build and maintain authentic relationships with all stakeholders ensuring that all interactions are professional
Effectively manage work processes to maintain high levels of productivity
Effective self-management
Actively and consistently maintain high standards of professionalism in all aspects of personal presentation and delivery
Apply knowledge of the organisational systems, structures, policies, and procedures to achieve results
Follow through to ensure that productivity standards are consistently and accurately maintained
Provide appropriate resolution for tasks or deadlines not met.
Support and drive the organisation's core values
Maintain a positive attitude
Respond openly to feedback
Take ownership of driving your own career development
Required minimum education and training:
Graduate Degree in Social Sciences
Background in Psychology/Social work
Must possess sound knowledge of research and report writing
Driver's license and willingness to drive company vehicles as needed are required
Required minimum work experience:
5 Years' experience working with people who are grief-stricken and dealing with psycho-social challenges
Desirable additional education, work experience and personal abilities:
Ability to work under pressure
Willingness to work extended hours
Willingness to travel
Computer literacy including working with Microsoft Excel required
TO APPLY:
Only if you do meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV.
Please Apply Online.
Please take note that the applicants who do not adhere to the above criteria will not be considered for the respective position.
The closing date for all applications: 15 January 2024.
Note AJ Personnel is fully POPI compliant.
Note WHC, in accordance with their Employment Equity goals and plan, will give preference to suitable applicants from designated groups as defined in the Employment Equity Act 55 of 1998 and subsequent amendments thereto.
Please note:
AJ PERSONNEL is only responsible for the advertising of the advertisement on behalf of their client Wits Health Consortium.
Wits Health Consortium will only respond to shortlisted candidates.
Candidates who have not been contacted within two weeks of the closing date can consider their applications to be unsuccessful.
AJ Personnel does not have any salary or other information regarding the position.
AJ Personnel
Recruiter
Job Mail
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.