Job Description

Company Overview

We are a reputable panelbeating business specializing in vehicle collision repairs and restoration services. We work closely with major insurance companies to provide quality repairs and exceptional customer service.

Position Summary

We are seeking a detail-oriented and experienced Costing Clerk to join our team. The successful candidate will be responsible for preparing accurate cost estimates for insurance claims, liaising with insurance assessors, and ensuring all repair quotations meet industry standards and insurance requirements.

Key Responsibilities: Cost Estimation & Quotations

Prepare detailed and accurate repair estimates for insurance claims Calculate costs for parts, labour, and materials required for vehicle repairs Use industry-standard costing software and databases (e.g., Audatex, Mitchell, or similar) Research and source competitive pricing for parts and materials Ensure all estimates comply with insurance company requirements and guidelines
Insurance Administration

Liaise with insurance assessors, adjusters, and claims handlers Submit quotations and supporting documentation to insurance companies Follow up on quote approvals and negotiate costs when necessary Maintain accurate records of all insurance correspondence and approvals Process insurance authorizations and ensure compliance with claim procedures
Documentation & Record Keeping

Maintain comprehensive job files with all relevant documentation Update costing systems with current labour rates and parts pricing Prepare detailed breakdowns of repair costs for customers and insurers Ensure all documentation meets regulatory and company standards Generate reports on costing activities and claim statuses
Customer Service

Communicate with customers regarding repair costs and insurance processes Explain estimate details and repair procedures to vehicle owners Coordinate with workshop staff to ensure accurate job specifications Handle customer queries related to insurance claims and costs
Required Qualifications & SkillsEssential Requirements

Grade 12 / Matric certificate Minimum 2-3 years experience in automotive costing or insurance claims Proficiency in costing software (Audatex, Mitchell, or equivalent) Strong knowledge of vehicle parts, repair procedures, and labour times Experience working with insurance companies and assessors Excellent mathematical and analytical skills Strong attention to detail and accuracy
Technical Skills

Proficient in Microsoft Office Suite (Excel, Word, Outlook) Experience with automotive parts catalogues and pricing systems Understanding of insurance claim processes and procedures Basic knowledge of vehicle construction and repair methods Ability to read and interpret technical diagrams and repair manuals
Personal Attributes

Excellent written and verbal communication skills Strong organizational and time management abilities Ability to work under pressure and meet deadlines Professional telephone manner and customer service skills Honest, reliable, and trustworthy Ability to work independently and as part of a team
Working Conditions

Full-time position, Monday to Friday Office-based role with occasional workshop visits May require occasional overtime during peak periods Professional office environment
Salary & Benefits

Salary:

R12,000 - R15,000 per month (based on experience and qualifications Annual leave as per Basic Conditions of Employment Act Training and development opportunities Performance-based incentives
Application Requirements

Interested candidates should submit:

Comprehensive CV with contactable references Certified copies of qualifications Proof of relevant experience Cover letter detailing relevant experience with insurance costing
Job Types: Full-time, Permanent

Pay: R12000,00 - R15000,00 per month

Work Location: In person