Job Description

Dis-Chem Pharmacies' requires the committed services of a customer-oriented Cosmetics Merchandiser for their Store in White River. The purpose of the position is to ensure basic Dis-Chem merchandising standards are properly executed and maintained. Provide proper customer service in accordance with Dis-Chem policies and procedures.
Essential:

• Grade 12 / Matric
• Minimum of 0 - 6 Months Retail experience

Advantageous:

• Minimum of 1 year experience within retail

:
Stock Control:

• Restock merchandise when needed to ensure maximum sales.
• Delivered stock or stock pulled from the store room must be stored and packed in the correct space immediately.
• Ensure the stock on the shelves has not reached sell by dates.
• Ensure full ranges of products are on the shelves at all times.
• Facilitate the rotation of stoke on a regular basis and adhere to Dis-Chem stock control procedures.
• Keep the storeroom organised, neat and tidy.
• Report low stock levels, items that are out of stock, damaged stock and expired stock to management.
• Stock must be rotated on a continual, first in first out basis.
• Assist with the counting of stock files and general stock taking when needed.
• Ensure boxes are flattened after unpacking stock and taken to designated area.
• Identify and report damaged and expired stock immediately to one of the store management team

members.
Merchandising:

• Uphold the Dis-Chem merchandising policy and procedure standards.
• Adhere to Dis-Chem operating standards, store layout and planograms.
• Front shop shelves and products must be neatly presented and visible at all times.
• Labels and pricing must be correct at all times.
• Report all price discrepancies to management.
• Ensure you are aware of new products and have up to date product knowledge.
• Ensure restocking of merchandise and supplies as needed to ensure maximum sales.
• Merchandising displays must be built, faced up, stocked and maintained according to Dis-Chem procedures.
• Maintain the daily physical upkeep of the store and merchandise displays and be responsible for your designated stock in the store room as well as on the shop floor.
• Assist with the loading and off-loading of stock, when needed.
• Ensure items without barcodes are clearly marked.
• Be available to assist with back shopping.
• Assist with the training of new and current staff members.
• Handle all merchandise carefully to prevent any losses.

Customer Service:

• Provide friendly, helpful and courteous assistance and advice to all customers.
• All out of stock queries from customers must be followed up with the customer service out of stock list.
• All customer stock queries must be dealt with and resolved.
• The correct uniform and name badge must be worn at all times as per the Dis-Chem uniform policy.

General:

• Housekeeping must be in accordance to Dis-Chem standards. Make sure that your work station is always clean and tidy.
• Adhere to Dis-Chem Policies and Standard Operating Procedures.
• Adhere to Health and Safety rules and regulations.
• Adhere to Dis-Chem Uniform and personal appearance policy.

Competencies:
Essential:

• Knowledge - Merchandising standards and FMCG industry. Working with Planograms. Category Knowledge
• Cognitive Skills - Be able to analyse a ZMOR reports for ordering and stock taking.
• Communication Skills - English - Read, write, speak and understand. Writing Skills, Oral Communication, Listening and, Document Use.
• Interpersonal Skills - Customer, management, staff members, Head Office. Trustworthy and honest. Client Service, Interpersonal Relations, Interpersonal Awareness, Thoroughness, Organization

Sensitivity, Identification with Management, Cooperation and, Customer Orientation. * Self-Management Skills - Give constant feedback to store manager. Interaction with management and
customers. Good time management. Self-discipline and good appearance. Creative
Thinking, Ethics, Even Temperament, Initiative, Personal Credibility, Results Oriented,
Accountability, Attention to detail, Workmanship, Result-Orientedness, Learning
Ability, Need to Achieve, Integrity, Initiative, Insight, Energy, Focus on Quality, Conduct
and, Target and Deadline Driven * Leadership Skills - Report bad and suspicious behaviour - staff and customers. Lead by example.

• Technical skills - Computer Skills, Technical Equipment (Scanners, check pricing). Numerical skills.

Mathematics (Standard), Merchandising and, Customer Service. Advantageous:

• Communication Skills - 2nd language.

Special conditions of employment:

• Willing and able to work retail hours
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem's approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Skills Required