Job Description

Job Title:

Corporate Social Responsibility (CSR) Specialist.

Purpose of the Job:

To provide support to the CSR Manager and to liaise with internal and external stakeholders on the department's operations and B-BBEE scorecard and transformation initiatives.

Key Performance Areas

Transformation

Assist in compiling the BEE file and collate information for BEE verification.

Respond to customer requests about the company's BEE status.

Engage with internal and external stakeholders regarding B-BBEE toolkit and various communications.

Work with the various internal element experts and provide administrative support where needed.

Assist the CSR Manager in the delivery of the Transformation Strategy.

Assist CSR Manager in the compilation of board/IAR/ESG/SET packs.

Conduct site visits to potential projects to build relationships.

Provide ad-hoc support for CSI event coordination.

Admin and Reporting

Delivery of all Reporting requirements.

Responsible for related budget-related activities e.g.

Oversee invoice processing and payment.

Ensure tax certificates are received for all payments made to Section 21 organizations.

Assist in the compilation of yearly disclosure reports to track sustainability goals.

Coordinate and ensure adherence to reporting deadlines across internal and external stakeholders.

Collate and monitor beneficiary information to update internal templates.

Monitoring and Evaluation

Develop and implement key metrics to track the impact of B-BBEE and CSI initiatives.

Conduct data analysis to assess the social return on investment (SROI) for funded projects.

Develop and implement key metrics to track the impact of B-BBEE and CSI initiatives.

Provide regular progress reports on transformation and social impact initiatives to key stakeholders.

Consolidate data for monitoring and evaluation purposes and facilitate informed decision-making.

Manage ongoing stakeholder relationships to ensure sustainable impact and compliance with B-BBEE frameworks.

Deliverables

Weekly - Updates project progress against its goals, highlighting any areas of concern.

Reports on the social return on investment for key projects, using agreed metrics.

Updates to the B-BBEE toolkit and communications materials, based on stakeholder feedback and new developments.



Monthly - In-depth analysis of the impact of key projects, including both quantitative and qualitative data.

Recommendations for adjustments to project design or implementation, based on monitoring and evaluation findings.

Feedback from beneficiaries and stakeholders on project impact and areas for improvement.

Reports on overall progress towards sustainability goals, highlighting key achievements and challenges.



Quarterly - Comprehensive evaluation reports on each project, assessing its overall success and impact.

Development of new metrics and tools for monitoring and evaluation, as needed.

Training and support for project staff on monitoring and evaluation procedures.

In-depth assessments of each project's impact, based on agreed-upon criteria.

Update of B-BBEE file completion and verification process.

Contributions to the yearly disclosure reports on sustainability goals.



Ongoing - Maintenance of strong relationships with beneficiaries and stakeholders, to ensure open communication and feedback.

Identification of new opportunities for funding and collaboration, based on monitoring and evaluation findings.

Advocacy for effective monitoring and evaluation practices within the organization and the wider community.

Knowledge

CSR principles and practices Familiarity with relevant industry regulations and reporting frameworks Strong understanding of B-BBEE legislation Knowledge of monitoring and evaluation methodologies Understanding of project management principles Proficiency in Microsoft Office Suite

Job Specific Skills

Excellent verbal and written communication skills Strong project management skills Ability to work independently and within a team Ability to work under pressure Problem-solving skills Attention to detail

Competen

cies

Collaboration skills Strategic thinking Adaptability Ability to analyse data and represent findings Passion for transformation

Experience

Minimum 3 years experience in an administrative role Previous experience with B-BBEE audits and verification processes is highly advantageous. Experience in monitoring and evaluation (M&E), social impact reporting, or sustainability frameworks is preferred.

Education

Relevant completed Bachelors degrees

Internal Liaison

All GPT staff (including retail)

External Liaison

Suppliers

Beneficiaries

Level of Decision Making

Tactical and operational

Level of Problem Solving

Moderate/Advance