Job Description

Cargo Commercial Vehicles Airport

currently has a vacancy for a

Quality Controller.

Reporting to the

Service Manager,

the primary purpose of this position is to manage the workshop to its full potential.



APPLICATION REQUIREMENTS:

Cargo Motors is an Equal Opportunity Employer and preference will be given to Employment Equity candidates.

Applications should be accompanied by an up-to-date CV indicating achievements, knowledge, skills and qualifications.

All applications must be processed via https://motus.erecruit.co/ by no later than

08 September 2025

. Please note that if you do not receive any feedback from us within two weeks regarding your application, consider it unsuccessful.

Position Overview

The role of a Controller: Quality Control is to ensure that specific quality standards and specifications throughout the Truck/VANS service process are met, playing a crucial role in maintaining service integrity and customer satisfaction.

Specific Role Responsibilities

Manage staff Key Performance Areas:

Prioritizing workload Keep W I P under control Compile reports Inform Product Support Department of product failures Ensure that technical information is updated Ensuring that warranty claims are administered and to ensure warranty parts are in the warranty store. Quality Control of vehicles to ensure top quality workmanship and to ensure that all customer complaints/requirements have been attended to. Proper cost control Additional duties will be given and many change from time to time as required

Providing customers with excellent service:

Ensuring that work is carried out to Mercedes-Benz Standard and as arranged / agreed with customers Constant customer/service advisor feed back Handle customer queries Give feedback on Tactix complaints

Qualifications and Experience

Matric / N3 Trade Test qualification(Diesel Technician/Motor Mechanic) will be an added advantage Five-year experience on Daimler Trucks & Bus products a must (Mercedes-Benz Trucks or Mercedes-Benz Vans or FUSO) Clear Criminal Record A Valid Driver's License C1, EC Computer literate

Skills and Personal Attributes

Communication skills Technical skills Organization skills Multitasking skills Problem-solving skills Customer service skills Adaptability Emotional intelligence Positive attitude Confidence * Professionalism