Job Description

Job Category: ACSA Job Group
Degree Level: D -Diploma
:
Key Performance Output
The successful candidate will be reporting to Supervisor Baggage Protection and will be responsible for but not limited to the following:

• Contribute towards the creation of a safe and secure baggage make up area. Manage time and attendance and conduct resource planning.
• Ensure security thoroughness and responsiveness. Always ensure professional behavior and application of customer service standards by all staff.
• Ensure that all personnel files are kept up to date Perform briefing sessions at the start of shifts. Ensure smooth shift handover of all communication and equipment from one shift to another.
• Attend Operations meetings and provide feedback as required. Ensure compliance and adherence to Standard Operating Procedures (SOP), including regulatory registers.
• Detect, investigate and report all Security incidents/deficiencies and non-conformances. Detect, prevent and report crime prevention initiatives by actively combating all criminally inclined acts.
• Maintain logs and reports on security operations and suspicious findings. Attend court proceedings where necessary. Report follow-up and provide timeous feedback on all incidents and accidents.
• Compile relevant reports. Ensure all internal and external Stakeholders comply with Security policies and procedures. Ensure and operate according to ICAO, NKP and SACAA and other relevant legislations and all ACSA policies and procedures.
• Support internal and external audits. Ensure contract management in line with Service Level Agreement (SLA). Monitor and report equipment functionality in line with Service Level Agreement (SLA).
• Build and maintain sound internal and external stakeholder / customer relations whilst balancing enforcement with professionalism. Attend and assist with customer and stakeholder complaints and compliments, including escalation of complaints.
• Collaboration with all law enforcement, regulators and local security companies. Respond to all emergencies in the prescribed manner and ensure that the team is able to respond adequately

Technical Skills and Experience
The following skills and experience or the equivalent of such will be required:

• National Diploma in Relevant Security Management is essential
• National Senior Certificate (Grade 12) is essential
• 3 years' operational experience is essential
• PSiRA C; SACAA Screener certificate is recommended
• Code B; Motor vehicle license.

Competencies

• Report Writing (Basic)
• English Fluency
• Planning and Organising
• Presentation Skills
• Analytical Thinking
• Communication
• Attention to Detail
• Ethics and Integrity

Application and Enquiries
By 26 May 2025
Shortlisted candidates will be required to provide proof of their qualifications, NQF level and credits, and must be eligible for Top Security Clearance within 3 months of appointment.
Positions will be filled in line with Airports Company South Africa values and Employment Equity Policy and Plan.
Should you not hear from us within 30 days of your application, consider your application unsuccessful.