Contracts Manager required with 5 years or more experience in industrial hygiene and deep cleaning services.
Responsible for driving cleaning and hygiene services
Implementation of an effective HSE, Quality & Risk Management system in conjunction with the Operations Manager, and in accordance to Client needs
Conduct daily audits on services rendered and ensure that prescribed work quality and standards are sustained
Assist in the management of projects and provide technical support, where applicable
Identify gaps and deficiencies in services, advise and effect solutions as part of Continuous Improvement on services rendered
Explore and recommend innovative methods, based on best practices, in order to bring about cost-effective solutions
Provide monthly reports and feedback on continued compliance to the SLA
Building strategic relationships both internally and externally
Manage staff performance & facilitate improvement through regularly monitoring performance & providing required coaching, support & feedback
Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure
Ensure adequate staff placement i.e. prepare suitable shift-roster and manage/approve applicable leave for subordinate employees
Responsible for training, coaching, mentoring & development of subordinate employees
Implement cleaner work schedules and evaluate and manage performance
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