Job Description

KEY PERFORMANCE AREAS
1. Customer Care and Service Delivery
1.1 Responsible for providing support to TETA (chamber) stakeholder and provide excellent, professional services;
1.2 Attend to contract related queries from stakeholders in time frame;
1.3 Timeously respond to Ad Hoc telephonic and electronic queries from internal and external stakeholders;
1.4 Respond to queries via emails and telephonically Consultation with stakeholder;
1.5 Keep up to date about what is being communicated to stakeholders on the website and other forms of media;
1.6 Attend and participate in Annual workshops targeting SDFs and relevant stakeholders;
1.7 Advise and assist stakeholders accordingly when enquired about any marketing and media communications that was
send out by TETA;
1.8 Provincial linkages and participation (Career Expo's; Job Fairs; Industry Related Expo's);
1.9 Provide Support to TETA corporate activity with assisting with Chamber Committee Meeting packs, arrangement.
2 Prepare and Submit claims to Finance
2.1 Follow up with Finance department regarding DG contract claims that was submitted for payment;
2.2 Update stakeholders on progress on payments and distribute Proof of payments;
2.3 Provide personal assist functions to the Executive Officer (EO).
3 Implementation of Mandatory Grants
3.1 Verification of supporting documents and assist the ETDP with MG assessment;
3.2 Conduct site inspection to monitor the implementation of WSP;
3.3 Advice stakeholders and EO of gaps identified.
4 Discretionary Grants Contract Administration
4.1 Assessing of DG claims;
4.2 Prepare addendum requests where amendments need to be effected on contracts;
4.3 Maintain an up to date filing system of all documentation in support of DG claims;
4.4 Assist in generating contract agreements once term and conditions, deliverables and requirements has been
finalised;
4.5 Upload new contract on to the project module;
4.6 Provide inputs to DG report;
4.7 Communicate contract deviations to the Assistant ETDP;
4.8 Prepare evaluation sheet and payment requisitions;
4.9 Prepare the claims register weekly and send to finance monthly;
4.10 Conduct Project Monitoring and Evaluation.
MINIMUM REQUIREMENTS
2.1 Qualification and Experience

• Minimum of National Diploma (NQFL 6) in HRM/ETD or relevant tertiary qualification;
• Minimum of 3 years administrative experience with exposure to ETD Environment;
• 1 year of which should be experience working with contracts and financial aspects thereof;
• Exposure to SETA/Public sector environment will be an added advantage;
• Driver' License is essential.

2.2 Knowledge and Skills
2.2.1 Knowledge and Understanding of:

• Knowledge of the transport industry;
• Knowledge of contract Administration;
• Knowledge of the SETAs or Skills development ;
• Knowledge of Business Administration.
• The following legislations - Skills Development Act, Skills Development Levies Act, National Skills

Development Plan, Public Finance Management Act, Quality Council for Trades and Occupations Act, Protection
of Personal Information Act and South African Qualification Authority.
2.2.2 Skills

• Administrative;
• Customer services;
• Problem solving;
• Excellent communication and facilitation skills;
• Facilitating skills;
• Problem solving.

Only applicants who meet the minimum requirements should apply by forwarding their de-tailed CV and cover letter on www.teta.org.za. This position is designated for Employment Equity candidate and its current EE targets is to appoint a candidate from the population group that is Coloured Female, preference to Persons Living with Disability. It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualification Authority (SAQA). The closing date for applications is Monday, 22 September 2025.

Skills Required