Job Description

Content Writer & Manager
Remote / Full-time / Marketing
About the Company
We are a fast-growing SaaS company dedicated to helping businesses create meaningful conversations with their customers. Our simple, scalable communication platform enables sales, marketing, and support teams to connect more effectively.
Recognized as one of the fastest-growing private companies in America for two consecutive years, we've helped thousands of businesses attract, engage, convert, and care for their customers.
We're now seeking a Content Writer & Manager to help us tell better stories, create engaging content, and grow our brand voice across every channel.
Why Join Us?
People-First Culture: We hire brilliant yet humble people who genuinely care about teamwork and kindness.
Customer-First Focus: Our ultimate goal is our customers' success, which drives every area of our business.
Remote-Friendly Team: Work from anywhere across the U.S., Europe, or Asia.
Innovative SaaS Products: We continuously build and improve best-in-class communication tools.
Equity Opportunities: Your hard work directly impacts both the company's and your future.
Competitive Benefits: Health, vision, and dental coverage, plus additional perks to support your well-being and growth.
Our Core Values
We Figure It Out - Resourceful problem solvers who thrive in dynamic environments.
Seek Continuous Improvement - Lifelong learners pursuing excellence.
Keep It Real & Conversational - Open, honest, and solution-oriented communication.
People First Mindset - Focused on customer success as a driver for innovation.
Be Flexible - Adaptive and collaborative in pursuit of shared goals.
About the Role: Content Writer & Manager
Do you love transforming complex ideas into clear, engaging, and inspiring content? Are you passionate about both writing and the strategy behind content creation?
In this role, you'll own the creation, management, and optimization of content that drives awareness, engagement, and growth. You'll collaborate cross-functionally while shaping our editorial strategy and ensuring our content supports broader marketing objectives.
Key Responsibilities
Content Creation: Write and edit blog posts, newsletters, case studies, video scripts, email sequences, website copy, and social media content.
Content Strategy: Build and maintain an editorial calendar aligned with brand voice and business goals.
Content Management: Manage projects from concept to publication, collaborating with design, marketing, and product teams.
AI-Driven Writing: Leverage AI tools for research and drafting while maintaining originality.
SEO & Optimization: Ensure discoverability across search engines and generative platforms.
Social Media Integration: Repurpose and distribute content across social channels.
Brand Storytelling: Maintain consistency of brand voice across all mediums.
Performance Tracking: Monitor analytics, optimize strategies, and report on results.
Documentation: Build clear processes and playbooks for content development.
What You Bring
5+ years of content writing and management experience (B2B SaaS experience preferred).
Ability to produce high-quality content quickly.
Strong research skills and ability to simplify complex topics.
Familiarity with AI writing/research tools.
Experience with SEO content strategies.
Ability to manage multiple projects simultaneously.
Versatility across formats: blogs, newsletters, email, case studies, scripts, and social posts.
Experience in content management and social media publishing (preferred).
Success Metrics
Consistent production of high-quality, on-brand content.
Increased engagement and traffic across channels.
Clear processes and systems for content creation and publishing.
Content that supports lead generation, customer education, and brand awareness.
Demonstrated ownership of messaging, strategy, and results.
Benefits & Perks
Remote work flexibility.
Unlimited PTO.
$100 monthly budget for books and courses.
Focused morning work blocks (few/no meetings before noon).
Performance-based bonus structure.
$250 charitable donation to the charity of your choice.
Semi-monthly pay schedule.
Swag and branded gear.
Telehealth and online mental health therapy coverage.
Growth and promotion opportunities in a fast-scaling environment.

Skills Required