Contact Centre Consultants
Job Description
Contact Center Agents, Customer Service inbound & outbound Working in an exciting and growing company where you will be integral in helping to resolve customer queries. You will be part of contact center's large team and the front line for our customers, making it essential you have a positive and friendly approach.
Responsibilities:
Ensure all internal processes and procedures are adhered to
Managing large amounts of inbound and outbound calls in a timely manner
Following call center "scripts" when handling different topics
Identifying customers' needs, clarify information, research every issue and providing solutions
Customer satisfaction and quality Building relationships and rapport with both colleagues and existing customers.
NO EXPERIENCE NEEDED FROM APPLICANTS WhatsApp.. 0640168612
Job Type: Permanent
Work Location: In person
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Job Detail
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Job IdJD1570372
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, GP, ZA, South Africa
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EducationNot mentioned