Job Description

Structural Information
Job number: 10007148
Job title: Consultant: Security Services
Job grade: S6
Group/ BU: Gyro Group
Division: Gyro
Span of control: 0
Reports to: Senior Management
REM Functional Area: Legal Risk & Compliance
Core Description
Responsible for physical security operations, management, coordination, and support function to the Telkom Security Group to ensure effective management of the security services.
Job Responsibilities

• Provide Physical Security operations, coordination, support, and control in collaboration with various stakeholders to ensure compliance to security protocols and standards.
• Maintain strong relationships with internal and external partners, such as business units, state departments, law enforcement agencies,security vendors, and other security stakeholders to enhance security capabilities.
• Educate employees on security awareness, policies and procedures through regional inductions and communication initiatives.
• Participate in security committees, forums and represent Telkom in security industry programmes and initiatives.
• Provide security support, engage, report, and escalate security operations challenges to security management.
• Manage and mitigate security risks including industrial action management and coordination.
• Perform regular testing of critical security measures and equipment to establish ability to deal with security infringements/ incidents.
• Compile reports and share the outcomes with relevant role players.
• Investigate and report on security incidents/ irregularities.
• Coordinate and manage National Key points activities as per NKP regulations and protocols
• Provide solutions, recommendations and implement security counter measures.
• Conduct security risks assessment and provide security technology requirements proposals for sites affected by security risks and make recommendations on required security intervention measures.
• Monitor all security related technology projects in the respective regions.
• Minimise physical security losses by identifying problem areas/ sites and provide asset protection and security counter measures.
• Liaise with communities and contractors in relation to security related projects and challenges
• Manage physical guarding contracts and service providers' performance SLA's requirements.
• Review and analyse service providers monthly security reports and address non-compliance.
• Report all dysfunctional security systems and manage site repairs and maintenance.
• Implement cost effective operational measures.
• Manage and monitor Security service provider SLA as per security contract and the deployment requirements.
• Verify security invoices.

Core Competencies
FUNCTIONAL KNOWLEDGE
Physical security operation, protocols, standards in relation to site specific security protocols, principles, and standards. Security risk and threats facing Security Operations and construction sites; Negotiator; Manage and motivate the team to deliver security solutions to quality, cost, and deadline; Legislation governing security; Stakeholder management and conflict resolution capabilities; Project; Security industry procedures and standards; Business ethics principles
FUNCTIONAL SKILLS
Negotiation; Risk management; Conflict resolution; operational planning and development; Critical and analytical thinking; Innovative; Motivator
ATTITUDES/ LEADERSHIP COMPETENCIES
Professionalism; Integrity; Emotional maturity; Trustworthiness; Team player; Managing tasks; Seizing opportunities; Challenging ideas; Showing composure; Values Aligned with company Values.
Certifications
Education

• NQF 6: 3 year Diploma/ National Diploma
• OR NQF 4: Grade 12

Experience

• 5 Years relevant experience
• OR 7 years experience

Additional Information
Certification:

• Private Security Industry Regulation Authority (PSIRA) - Grade "A"
• National Key Point (NKP) certification or experience

Qualifications and Experience:

• Qualification preferably in police & security studies, Investigations, technical background, and security systems.
• SSA Security Management Course will be advantageous.
• Experience in Security Operations, with knowledge of current security standards and systems.

Special Requirements:

• Ability to work after hours and weekends.
• Must have extensive understanding of the security risk and threats facing Security Operations and construction sites.
• Must have knowledge and an understanding of legislation governing the security industry.
• Excellent stakeholder management and conflict resolution capabilities.
• Good understanding of Business ethics principles.
• Team leader and member.

Special Requirements

• Prepared to travel
• Ability to work after hours

Physical Requirements

• None

Key Stakeholders

• Internal: Enterprise Risk Management BU/ Subsidiary Management and relevant Governance structures
• Telkom Management and divisional management, Group Legal
• External: Vendors, customers