Job Description

Job Overview

Business Segment:

Insurance & Asset Management

Location:

ZA, GP, Roodepoort, 4 Ellis Street

Job Type:

Full-time

Job Ref ID:

80425060A-0001

Date Posted:

1/19/2026







To provide an efficient and effective point of contact for new and existing Consumer Clients within the contact center. To provide advise/intermediary services on multiple insurance product, service and retain existing clients. To ensure that the clients' Insurance needs are identified and fulfilled efficiently and cost-effectively, while managing the risks associated with new business and client expectations.



Qualifications

Type of Qualification:

Diploma

Field of Study:

FAIS Recognized Qualification



NQF Level 5



RE5



COB Long and Short Term Insurance



Experience Required

Insurance



3 - 4 years experience in dealing with insurance products and Insurance customers. Proven sales and quality assurance track record in the financial services industry, pro-active sales and servicing experience i.e. and good stakeholder management experience. Role includes Sales, upselling, cross-selling and servicing across long term, short-term and commercial products.



Additional Information

Behavioural Competencies:

Interacting with People

Managing Tasks

Meeting Timescales

Providing Insights

Team Working

Upholding Standards

Technical Competencies:

Attitude of Customer Experience

Banking Process & Procedures

Client Retention

Customer Understanding ( Consumer Banking)

Mind of Customer Experience

Insurance Products & Services

Product Related Systems (Consumer Banking)

Risk Identification

Please note:

All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za