To attend to any cash related matter (e.g., walk-in customers, ATM's) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.
Qualifications
Mandatory Qualifications
Matric certificate
National Certificate in Banking (NQF5 FAIS recognised qualification)
Required Experience:
A minimum of 1-2 years of relevant experience is imperative.
Candidates must demonstrate extensive and comprehensive branch banking experience. It is essential that applicants possess a thorough understanding of the bank's established policies and procedures, particularly in relation to teller operations and frontline support. Proficiency in managing bulk cash transactions and ATM operations is non-negotiable. A robust grasp of legal aspects pertaining to cash handling is mandatory. Furthermore, candidates are required to exhibit an in-depth knowledge of the functions performed by various departments within the branch structure.
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