Job Description

Job Overview
Business Segment: Personal & Private Banking
Location: ZA, undefined, Mpumalanga, Acornhoek
Job Type: Full-time
Job ID: 80181111
Date Posted: 11/27/2023



To take demand from walk-in customers for any card and cash related matters (e.g. teller, ATM, Moneygram, etc.) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank's financial offerings.

Qualifications

Minimum Qualifications
Type of Qualification: NQF Level 5
Field of Study: Fais Accredited

Experience Required
Client Coverage
Personal and Private Banking
1-2 years
Previous branch banking experience, understanding the bank's laid-down policies and procedures related to telling / frontline support; bulk cash and ATMs. Familiar with the legal aspects regarding cash handling. Knowledge of the functions of other departments within the branch.

Additional Information

Behavioral Competencies:
Adopting Practical Approaches
Articulating Information
Examining Information
Exploring Possibilities
Following Procedures
Generating Ideas
Making Decisions
Managing Tasks
Producing Output
Providing Insights
Understanding People
Upholding Standards

Technical Competencies:
Application & Submission Verification (Business Banking)
Banking Process & Procedures
Customer Acceptance & Review (Consumer Banking)
Customer Understanding ( Consumer Banking)
Processing
Product Knowledge (Consumer Banking)

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za