Job Description

Job Overview

Business Segment:

Group Functions

Location:

ZA, GP, Johannesburg, 5 Simmonds Street

Job Type:

Full-time

Job Ref ID:

80446177A-0001

Date Posted:

10/19/2025







To design, build and identify opportunities for innovation within the People & Culture, Digitisation, Insights and Operations (DIO) function through digital solutions that continuously improve customer experience and operational efficiency, ensuring the customer needs are met. To deliver and execute all optimisation, automation, Robotic Desktop Automation and Intelligent Automation projects and initiatives within the function in order to realise the digitisation objectives of the organisation.



Qualifications



Minimum qualifications

Degree in Business Commerce / Information Technology



Experience required

Minimum 8 -10 years experience in leading business enablement practices, processes and systems to enable customer value add for the business, with proven Project Management experience and technical IT experience. Must have experience within a multinational company working in a complex environment with proven automation capability and profound knowledge of the full dimensions of the field. Ability to act as the Technology expert and actively participate and contribute to business process design and re-engineering workshops within People & Culture in order to provide specialist input from a technology perspective. Ability to assess the value of digital solutions through conducting benefits analysis calculations and present it at the appropriate forums. Design, build and provide daily support of innovation through digital solutions that continuously improve experience and operational efficiency. Design, build and test digital solutions to ensure alignment with business needs and expectations. Provide insights, suggestions and recommendations regarding digital solutions to support decision making and ensure customer and operational needs are met. Support the implementation of process automations that will enable the seamless integration across functional teams in line with all regulatory requirements and industry standards to ensure that the department is able to function efficiently to meet the requirements of their customers. Utilise data from various sources to discover tasks that can be automated and identify, design, and implement internal process improvements and automating manual processes. Design and implement digital innovation projects.

Additional Information

Behavioural Competencies:

Adopting Practical Approaches

Articulating Information

Challenging Ideas

Convincing People

Developing Expertise

Directing People

Exploring Possibilities

Generating Ideas

Interacting with People

Making Decisions

Producing Output

Providing Insights

Technical Competencies:

Continuous Process Improvement

Data Analysis

Data Integrity

IT Applications

Project Management (Project Mgmt)

Requirements Gathering and Management

Please note:

All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za