Job Description

Purpose:

Act as a point of contact to the business and provide all legislative compliance support to internal customers. Under the leadership of the Compliance Support Manager, the Compliance Support Analyst is responsible for providing world class legislative support to the business and acts as the gatekeeper between the compliance department and rest of business.

Compliance Support:

• Review, address and resolve internal compliance support escalations. Escalates to Compliance Support Lead when required.
• Acts as the gatekeeper between the business and compliance development / research to ensure processes are streamlined and improve internal customer service levels.

Information Security

• Understand their role within the organisation from an information security perspective and commit to protecting the organisation's security information assets.

Teamwork

• Ensures teamwork to achieve shared goals.

Ensures Customer Excellence

• Building and maintaining strong relationships with prospective and targeted customers.
• Drives the companies' values and service standards with regards to customer interaction.
• Ensure business processes and systems meet the company's quality requirements.
• Enforces a culture of personal accountability and teamwork that is aligned to service excellence.
• Provides clear direction and communication with regards to work standards.
• Takes personal accountability for service excellence.

Finance

• Ensures cost savings and efficiencies in area of accountability.

Self-development

• Update own job knowledge by participating in educational opportunities, reading professional publications; maintaining personal networks; participating in professional organization.

Preferred Qualification

• Business related tertiary qualification

Experience

• Minimum 2 years' experience working within a payroll environment.
• Extensive knowledge of South Africa and African countries legislation
• People management experience
• Administration of computerized payroll systems
• Administration of computerized HR systems
• Ability to demonstrate MS Excel skills

Requirements

• Display innovation to assist with streamlining processes
• Display excellent communication skills
• Must have good mathematical skills
• Must have strong analytical skills

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