Job Description

Job Overview
Are you a natural connector with a passion for health and biohacking? A leading international health and wellness brand is looking for a Community Manager to build and scale a thriving online tribe around their global events. You will lead the launch and management of a dedicated community platform, engaging members year-round to drive connection, loyalty, and measurable revenue outcomes.
As the face of the brand (UK & US), you'll shape the community experience, empower VIP members, and align engagement strategies with ticket sales, retreats, and high-end offers. This is a high-impact role for a purpose-driven professional who thrives in fast-paced, mission-led environments.
Requirements
Key Responsibilities

• Launch and manage the new community platform.
• Design and implement a high-converting onboarding experience for new members.
• Grow the community to 2,000+ engaged members in the first 90 days using existing databases and partner networks.
• Develop and lead an ongoing engagement strategy - including weekly prompts, Q&As, polls, and spotlight content.
• Create and manage a VIP sub-community and support conversions to retreats.
• Collaborate with marketing and events teams to align community activity with summit cycles and sales targets.
• Track and optimise community KPIs: active users, retention rates, contributions, and ticket sale influence.
• Facilitate member introductions and foster a genuine sense of belonging and value.
• Maintain weekly reporting and contribute to a documented Community Playbook.
• Represent the brand with authenticity and energy - become a recognised and trusted connector within the wellness space.

Qualifications & Experience
Must Have:

• 3+ years' experience building and managing online communities (In health, wellness or fitness industry).
• High emotional intelligence and natural ability to connect people.
• Strong understanding of community growth, retention, and engagement metrics.
• Experience with platforms such as Circle, Mighty Networks, or Geneva.
• Excellent written and verbal communication skills.
• Proven ability to work independently, meet targets, and drive measurable outcomes.
• Familiarity or personal interest in biohacking.
• Laptop, reliable internet, and home-office setup suitable for remote work.

• Experience with VIP segmentation and high-ticket upsell funnels.
• Understanding of event marketing cycles and community-to-sales pipelines.
• Existing network or knowledge of health & wellness influencers.

Skills Required