Job Description

PURPOSE OF ROLE

The Community Liaison Officer will implement the stakeholder engagement activities and execute external community campaigns activities.

KEY PERFORMANCE AREAS

Participate and contribute to a safe and healthy work environment where workers, external service providers/contractors can deliver their outputs within a controlled risk environment. Ensuring that the project activities are carried out without any disruptions.

Coordinate public relations campaigns and Stakeholder events. Engage with relevant stakeholders in line with Community Engagement Plans and reinforce a positive representation of Lesedi to the Community. Continuously provide feedback to the Mine on community concerns and priorities with the view to revise intervention strategies where necessary. Schedule outreach meetings with local community members to discover their issues and concerns. Collate, analyse and write reports to share insights with Lesedi, conduct further research and organize follow-up meetings to address outstanding concerns with community leaders / members, clients, and employees. Liaise with all stakeholders and be the first point of contact to build an effective communication structure, enhancing a harmonious internal and external relationships by ensuring the quality-of-service delivery achieve set goals. Promptly resolve incidents and other events Support the current SD&L programmes to educate the community members about the projects and to support active community participation

QUALIFICATION

Grade 12 National Diploma in Public Administration or equivalent Valid South African Driver's license Bachelors' Degree will be advantageous

EXPERIENCE

3+ years' experience in a community outreach environment, community-based education activities with a good understanding of local communities, their norms and culture Computer literacy in MS Office

COMPETENCIES

Excellent communication skills, Excellent Interpersonal skills Ability to prioritize work on own initiative Computer Literacy in MS Office. Ability to work under pressure Strong analytical and problem solving skills Ability to quickly understand situations and address them appropriately and in a manner that is accepted by community members or any stakeholder

NB: preference will be given to people residing in Ward 29 &32 (greater Atlantis and surrounding areas)