Islamic Relief South Africa (IRSA) is an independently registered NGO affiliated to Islamic Relief Worldwide (IRW), the world's largest, independent Muslim humanitarian organisation. Islamic Relief's mission is to help the poor and those in need regardless of race, colour, political affiliation, gender or belief to live sustainable, self-reliant lives within safe and caring communities.
Purpose of Department
To develop and implement strategies to increase the funding income of Islamic Relief through a range of fundraising initiatives and through acquisition and retention of donors, volunteers and supporters.
Purpose of Position
This role is to ensure that Islamic Relief's message is disseminated on a grassroots level in the region and create awareness and as a result, instigate and support community activities to raise money for specified causes.
Key Interfaces
Reports to Regional Fundraising Manager
Works closely with Events and Challenges Officers, Junior Fundraisers, Donor Care Officer and the wider Fund Development team.
Scope and Authority :
Recruit, co-ordinate and supervise volunteers and volunteer groups within the assigned region/area
Take a volunteer-led approach in ensuring the effective delivery of fundraising activities and events locally
Actively recruit, account manage and develop a growing number of prospects interested in developing into Islamic Relief committed supporters.
Working across all teams to ensure the adequate management of existing community fundraising prospects to ensure Islamic Relief is developing a strong base of holistic support from the new and existing groups.
To ensure that fundraising activity is implemented and managed locally to deliver budgets, targets and income in line with regional plans and strategies.
Recruit and work with individuals within the community who actively fundraise for Islamic Relief.
To manage and build partnerships with community groups that fundraise for Islamic relief.
To manage donors that have been acquired by oneself or pass on to a high networth fundraiser
Key Accountabilities
The job holder is accountable for fulfilling his or her roles and responsibilities in line with Islamic values and principles of fairness, humanity, honesty, respect and fair treatment of his/her colleagues and staff. The following are the main responsibilities that the role holder will be accountable for:
Plan and deliver fundraising initiatives at the local level
Maintain existing donor relationships and partnerships with a focus on an allocated area within the region
Explore and develop new relationships and partnerships with the goal of widening the community outreach and increasing the number of new donors to Islamic Relief
Manage the stakeholder relationships by holding regular meetings, providing feedback on donations and exploring what Islamic Relief can offer them
Manage mosque and community relations
Organizing Jummah or Taraweeh collections for campaigns.
Distribute material for specific campaigns at mosques and other gatherings (Ramadan, Qurbani, Emergencies)
Set up fundraisers at mosques and in the community to raise funds and awareness
Meet fundraising targets and ensure return on investment is met with individuals and/or networks we partner with
Provide fundraising support to stakeholders working with Islamic Relief
Respond to fundraising and other enquiries in relation to regional activities
Utilise personal social media platforms to promote Islamic Relief messaging, campaigns, activities and appeals
Build strong relationships with prospective community fundraising events ie. Eid fest, local soccer tournaments
Regular appreciation campaigns to sponsors of events
Engage communities ie. Research of what can work in the community, when and how
Organise and coordinate fundraising and promotional events in the region.
Ensuring that local fundraising events, activities and collections etc (including outreach collections) run effectively and are well planned, marketed and supported
Leverage with relationships held to sell tickets in region ensuring their success
Assist in the coordination and implementation of national events when required.
Attend, promote & raise funds for Islamic Relief at any event organised by third parties.
Draw up and implement regional plans
Draw up and implement regional annual/ campaign/activity plans with line managers according to agreed objectives and budgets
Coordinate plans with other key personnel and volunteers.
Anticipate and overcome potential problems.
Develop strong volunteer networks nationally
Build a regional volunteer team by recruiting, training and managing members
Lead the regional volunteer team in planning and executing grass roots community events
Ensure all volunteers working with Islamic Relief are properly registered, inducted, trained and developed.
Lead regional volunteer team in executing larger IR events, challenges and tours
Assist with any fundraising activities taking place in the region
Lead volunteer team to promote and obtain attendance at or with all IR fundraising events and initiatives
Attend and network at local and IR events to build relationships, recruit for new volunteers
Maintain and update a volunteer database for your area of work.
Request volunteers timelessly from regional volunteer coordinator for events
Fulfil administrative duties in relation to responsibilities.
Maintain an organised and accessible filing and documentation system.
Fulfil all obligations with regard to the taking and processing of donations.
Ensure relevant reports are completed within agreed time frames.
Attend events & meetings and ensure actions are followed up
To participate in events & meetings requested by the line manager and others associated with the work above
To ensure that decisions from any meetings or discussions are followed up with collegues, volunteers and donors
Ensure Communication procedures are established and adhered to
Respond to local enquiries from supporters and institutions about IR's work.
Liaise with management as required.
Communicate performance with line manager.
To ensure regular reporting on activities, campaigns and produce an end of year report.
General Duties of Islamic Relief Staff Member
Contribute to the effective and efficient running of Islamic Relief as appropriate
Participate, as appropriate, in Staff forums and Meetings
Adhere to Islamic Relief's Policies and Procedures
Represent Islamic Relief to the wider community as appropriate
Treat all colleagues, volunteers and members of the public with dignity and work within and adhere to Islamic Relief's equal opportunities statement and polices.
Ensure professionalism and credibility at all times
Any other tasks deemed appropriate by manager within the scope of the role
Educational Qualification:
Tertiary qualification/s in relevant & related discipline
Some voluntary or professional fundraising experience
Skills & Knowledge Required
It is essential that the post holder shows a good understanding and empathy with the Islamic Values and principles as well as commitment to IRSA's vision and mission.
Experiences:
Current driving licence
Significant voluntary or professional fundraising experience
Delivery of outcomes through others - peers, volunteers or staff - in a professional or voluntary context
Knowledge:
Understanding of the motivational and management needs of volunteers
Working understanding of the legal requirements affecting community based fundraising
Broad understanding of fundraising techniques and the specific value, role and techniques utilised within Community Fundraising activity
Able to work outside an office environment and manage remote relationships
Budgeting and use of KPIs to monitor and manage financial performance
Elements of fundraising feasibility assessment required to make informed decisions on ideas/concepts
Use of Microsoft Office, data bases and internet to deliver business goals
Understanding of equalities and diversity and how it affects this role, the organisation and volunteers/supporters.
Abilities:
Well developed interpersonal skills, able to communicate effectively both verbally and in writing as well as build relationships with people of all backgrounds, levels and settings including business, social and educational
Able to motivate others, mentor and coach them in goal delivery
Strong presentation and facilitation skills with ability to engage and inspire a wide range of audiences
Ability to formulate, implement, monitor and evaluate plans in a cycle of continuous improvement
Ability to manage and resolve conflict
Proven ability to manage multiple priorities and conflicting demands, delegate, organise and plan time effectively
Initiative - ability to formulate own ideas and action plans. Implementing own initiatives and those of others to achieve organisational objectives.
Resilient and solution focussed - able to deal positively with setbacks, identify and implement solutions to difficulties
Entrepreneurial and creative - able to identity and seize opportunities, based on insight and rational assessment.
Work to established and develop systems for tracking and monitoring progress of events and projects.
Work flexibly to support section priorities and to maximise opportunities
Able to work independently as well as collaboratively
Use information technology systems and packages within a work environment that will assist with this role.
Circumstances:
Willingness to be flexible about hours and location of work in order to accommodate events, functions and work activity. The role requires travel throughout region, late nights and overnight stays.
Closing date: COB 06 August 2025
Please forward your CV along with a certified copy of your ID to recruitment@islamic-relief.org.za and stipulate your salary expectations. Please also complete the application form on our website. (www.islamic-relief.org.za)
Over and above operational requirements Islamic Relief South Africa will take into account the country's and organizational Employment Equity imperatives.
Job Type: Full-time
Application Question(s):
What are your salary expectations?
Which location are you applying for? Durban or Johannesburg?
Work Location: In person
Application Deadline: 2025/08/06
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