Job Description

Job Summary RESPONSIBILITIES:
Research

• Conduct research on Jobs Fund-related issues and prepare content for external distribution.
• Design, write and/or produce presentations, press releases, articles, leaflets, 'in-house' journals, reports, publicity brochures, information for websites, social media platforms and promotional videos.
• Monitor and analyse media coverage.

Communications Framework

• Coordinate communications strategy, including the development of brochures, social media posts, website content, articles, corporate publications, and media releases to maximise impact of the Fund.
• Update the communications guidelines for staff and Jobs Fund Partners.
• Subscribe to relevant publications, Newsletters, and websites to keep abreast of developments in the fields of Communications and Public Relations (PR) and socio-economic development. Sharing the insights and knowledge gained for use or consideration by the Jobs Fund.
• Seek opportunities for the participation of Jobs Fund in relevant events, conferences, and workshops.
• Develop, communicate and monitor compliance against guidelines and procedures related to organisation-wide communications policy.

Website and Social Media Administration

• Leverage existing and emerging technologies to engage audiences, including integration of social media into marketing campaigns and activities to maximise effectiveness
• Review and redevelop the presentation of the website, intranet, social media, and other digital applications to ensure currency and communication excellence whilst enabling continuous improvement.
• Produce content and coordinate all social media activity (Twitter, Facebook, LinkedIn) and manage corporate social media accounts.

Inbound and Outbound Communication

• Coordinate and monitor JF's internal communication programme.
• Produce content for internal communications, including the newsletter and Ministerial Updates.
• Manage the Jobs Fund mailbox and ensure all enquiries are responded to within the prescribed time. Escalate issues to management.
• Attend to internal and external enquiries and requests (e.g., from the National Treasury, from JF partners and the public) after obtaining the necessary approvals from management.
• Coordinate the communication with applicants during funding rounds: Respond to queries from applicants; ensure that unsuccessful applications to the JF are timeously informed; communicate eligibility criteria to unsuccessful applicants as per instruction from management.
• Communicate approved publications and invitations to internal and external stakeholders as applicable

Database Management

• Proactively identify key stakeholders and contacts that can be useful in promoting the Jobs Fund network and influence and with management concurrence update the Jobs Fund Contacts Database.
• Be the custodian of the media list, the communications database, and the enquiry log.
• Maintain and update the databases as per the prescribed intervals which could be daily, a few times per week, monthly or quarterly.
• Monthly submission of the enquiries log report and summary of activity to management.
• Liaise with legal regularly on POPIA compliance and remove any individuals from the database who no longer wish to receive JF publications

Events

• Plan and implement promotion of events to target audiences to maximise the Jobs Fund's profile (such as webinars, press conferences, open days, exhibitions and site visits).
• Coordinate requests from Jobs Fund Partners and External stakeholders for JF to participate in events, obtaining the relevant approvals from management.
• Prepare speaking notes, invites and/or presentations for events.

Promotions and Marketing

• Prepare impact stories from the Jobs Fund Portfolio of projects. Convert JF Evaluation results into knowledge products.
• Assist in providing content, production and design advice for all marketing/ PR/ communications publications as required.
• Develop new knowledge products including journal articles publication and facilitate other information-sharing opportunities to assist in achieving marketing targets.
• Coordinate market research to understand the needs of specific target groups and ensure maximum participation in all internal and external JF surveys and polls.

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