Job Description

Job Specification: Communications Assistant

Position Overview:

Reporting to the Communications Manager, the Communications Assistant role is to support, coordinate and work alongside the Communications and Marketing team with planning and execution of a wide range of communications, marketing and public relations programs that are aligned with the business objectives of the organisation. In addition, part of this role is to manage the archiving of all museum media cuttings, collateral, and information. This role also supports the Director of Institutional Advancement and provides administration support to the team where required.
Key Responsibilities:

• Contribute to the creation of all external online and offline content and brand collateral, including brochures, fact sheets, editorials, advertisements, etc.

• Participate in market research programs and conduct analysis of market strengths, weaknesses, opportunities and strengths to help target appropriate audience.

• Support the Comms Manager in the development and implementation of comprehensive communication plans aligned with overall organisational objectives.
• Supporting the communications department with various administration like typing documents, contacting suppliers, receiving media visitors at foyer, setting up key meetings.
• Coordinate the production and distribution of promotional materials (pamphlets, advertisements, email templates.
• Coordination of activities required from time to time, like photography and others.
• Receiving Invoices, checking, obtaining sign off and processing with Finance.
• Create engaging and concise content for various communication channels, including newsletters, social media platforms, website, brochures, press releases, and internal communications.
• Collaborate with different teams to gather information and ensure accuracy and consistency of messaging across all communication materials.
• Develop and maintain relationships with media outlets, draft press releases, and coordinate media interviews and events.
• Monitor and measure the effectiveness of communication strategies, providing regular reports and recommendations for improvement.
• Stay updated with industry trends and best practices in communication and marketing, applying insights to improve communication efforts.
• Act as a communications advisor, providing guidance and support to senior management and other teams on effective communication techniques and strategies.
• Support the Communications Manager with the implementation of Marketing Campaigns
• Participate in campaign development in collaboration with agencies and internal team.
• Support the creation and implementation of the media plan, including creative asset development across on- and offline media channels.
• Contribute to internal & external presentations.

Qualifications:
1. Diploma or Bachelor's degree in communications, public relations, marketing, or a related field.
2. Proven experience (2-3 years) in a similar communications role, preferably in a corporate or nonprofit organisation.
3. Good understanding of, digital, brand, marketing and PR fields as well as art background advantageous
4. Exceptional written and verbal communication skills, with a keen eye for detail and accuracy.
5. Strong copywriting and editing skills to deliver clear and engaging content across different platforms.
6. Proficient in using various communication and design tools (e.g., email marketing software, social media management platforms, Adobe Creative Suite).
7. Demonstrated ability to manage multiple projects simultaneously, meeting deadlines and delivering high-quality work.
8. Strong interpersonal skills and the ability to build relationships with stakeholders at all levels.
9. Experience in media relations, including drafting press releases and coordinating media interviews and events.
10. Knowledge of analytics tools to measure communication effectiveness and make data-driven decisions.
11. Familiarity with content management systems and website maintenance is preferred.
12. Ability to adapt to changing priorities and work in a fast-paced environment.

The Communications Assistant plays a crucial role in ensuring effective communication within the organisation and enhancing its external image and reputation. The successful candidate will contribute to the overall success of the organisation by delivering compelling messages that resonate with both internal and external stakeholders.

Zeitz Museum of Contemporary Art Africa