Job Description

Overall Purpose of the Role

Seeking a dynamic Communications Specialist to coordinate internal communications, manage B2B corporate communications and external messaging, and support proactive communication on fraud and risk issues. The ideal candidate will be a strong writer, strategic thinker, and detail-oriented communicator with experience across multiple communication disciplines. They should have strong research and analytical skills as well as a keen interest in trends, current affairs and social media.

Experience and Skills Required

Diploma or Bachelor's degree in Communications, Public Relations, Journalism, Media Studies, Marketing or related field. Minimum 2 years' experience in a communications or PR role. Proven corporate storytelling skills. Experience executing internal communication campaigns and media relations. Experience working closely with compliance/legal teams is a strong advantage. Driver's license and own car preferable. Willingness to travel periodically.
Responsibilities

Internal Communications

Collaborate with the Head of Corporate Communications to execute internal communication strategies that align with company goals and culture. Draft and distribute internal announcements and leadership updates. Collaborate with HR and leadership to support employee engagement and change management initiatives. Ensure consistency of internal messaging and tone across all channels. Support the Brand team with internal brand trust campaigns.
B2B Media and External Communication

Craft compelling content for external B2B audiences, including media releases, thought leadership articles, case studies, and white papers. Manage relationships with business and trade media, identifying opportunities for coverage. Collaborate with B2B Marketing to align messaging across campaigns and platforms. Monitor industry trends and competitor communications to inform strategy.
Fraud and Risk Communication

Collaborate with the Head of Corporate Communication to execute communication strategies related to fraud prevention, risk mitigation, and customer safety. Partner with Fraud and Risk teams to craft messaging that is both compliant and accessible. Support the preparation of customer- and stakeholder-facing responses in crisis or risk events. Draft awareness campaigns (internal and external) around fraud prevention and compliance.
Job Type: Full-time

Pay: Up to R45000,00 per month

Work Location: In person